Ancira Winton Chevrolet
San Antonio, TX
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Disappointed The reason for my negative review is because I took my 77 year old father to buy a new truck...during this time I was dealing with Natalie...she had g The reason for my negative review is because I took my 77 year old father to buy a new truck...during this time I was dealing with Natalie...she had given us a good price but than turned around and said the "truck had sold" however, he was never offered the other available colors. My father believes that she messed up on the price and that is the reason he was not offer the additional colors. This only proofs that they take the elderly for granted. It is very sad because I believe it is true. At that age they can buy any vehicle cash!!! Please be advised that Natalie was friendly at the beginning. She knew we were driving from FLORESVILLE TX. Also, I believe Mr. Perez (I think that was his name) helped us briefly...he was willing to make a deal for my dad a lot better than Natalie. I will NOT recommend anyone to your dealership. More
Superior customer service Customer service was excellent! They were timely, professional, and knowledgeable, I even received money back on parts through rebates. I will continu Customer service was excellent! They were timely, professional, and knowledgeable, I even received money back on parts through rebates. I will continue to service my vehicles at Ancira Chevrolet Service Dept. More
Outstanding customer service The customer service was stellar! Jorge took complete care of me and my vehicle. I have been bringing my vehicles to Ancira Chevrolet for the last 13 The customer service was stellar! Jorge took complete care of me and my vehicle. I have been bringing my vehicles to Ancira Chevrolet for the last 13 years, and have always enjoyed my experience. More
Good fast service Staff was very friendly and helpful got my vehicle serviced fast and was out in no time ! I will definitely be coming back here for my vehicles mainte Staff was very friendly and helpful got my vehicle serviced fast and was out in no time ! I will definitely be coming back here for my vehicles maintenance. More
They Made it Right I was having trouble with receiving music on my new truck - turned out it did not have an antenna! Service rep at first said they would have to order I was having trouble with receiving music on my new truck - turned out it did not have an antenna! Service rep at first said they would have to order one and it would take a while to come in, but I insisted they find one (this is, after all, a brand new vehicle) and eventually they did find and install the antenna. Everyone is friendly in the service area. More
Car buying made easy The car buying experience was made easy! We were able to look at several models and test drive them. All our questions were answered and we drove away The car buying experience was made easy! We were able to look at several models and test drive them. All our questions were answered and we drove away very happy in a new car. More
Great sales team, careful with finance dept. Sales team did a great job. I would have given 5 stars only that there was confussion with the finance dept, causing me to go back 5 days later to res Sales team did a great job. I would have given 5 stars only that there was confussion with the finance dept, causing me to go back 5 days later to resolve the issue. Everything was cleared up. More
Oil and oil filter change. There were no problems at all. The receptionist in the main show room very friendly and asked if I needed anything, the cashier was also very friendly There were no problems at all. The receptionist in the main show room very friendly and asked if I needed anything, the cashier was also very friendly. More
California truck Excellent customer service. Jorge De Los Santos is knowledgeable and professional in his position as an advisor. Will seek him out again for future se Excellent customer service. Jorge De Los Santos is knowledgeable and professional in his position as an advisor. Will seek him out again for future service to my vehicle. More
Great Experience. We went in for an oil change. I mentioned to Michelle the service representative that we couldn't get the maps to work on the car screen. She was extr We went in for an oil change. I mentioned to Michelle the service representative that we couldn't get the maps to work on the car screen. She was extremely helpful and got it going properly. She is a great asset to this business. More