Ancira Volkswagen
San Antonio, TX
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I have given this rating for Kevin Matsumoto at Ancira VW. I am pleased to write this review because our past experiences with new vehicle purchases have been very poor, but not this time. Kevin was very VW. I am pleased to write this review because our past experiences with new vehicle purchases have been very poor, but not this time. Kevin was very courteous and helpful. Kevin did everything possible to give us the successful purchase of exactly what we wanted and in a reasonable amount of time. We live in a small town, 65 miles from the dealership, but that didn't stop Kevin in trying to please us. He brought a Routan out so we could drive it,and after locating the exact Routan SEL we wanted, he delivered it to our home. We could not have expected more from Kevin or the dealership. We are looking to a long future with Kevin and Ancira. I highly recommend new customers seek out Kevin to assist them with their purchase of a new or pre-owned vehicle. You will not be disappointed. I have no doubt Kevin will go "the extra mile" to get as close to what you are wanting, and in reasonable time. Thank you Kevin! tg More
I love this dealership, I live in college station, TX and go to Texas A&M but the VW dealership is always over booked and monopolized. So, I make it a point to always choose ancira because you have always tr go to Texas A&M but the VW dealership is always over booked and monopolized. So, I make it a point to always choose ancira because you have always treated me right for my entire college experience. I will be graduating soon and I always refer you to other buggy owners. Thanks for everything and gig em! More
Great customer service and the waiting room is comfortable. Wait time was reasonable considering all the services done to my car. Keep up the great service. comfortable. Wait time was reasonable considering all the services done to my car. Keep up the great service. More
The overall experience was unique. The salesperson had a very good knowledge of what I was asking for and the manager was able to give us a good price on our trade-in. very good knowledge of what I was asking for and the manager was able to give us a good price on our trade-in. More
Overall it was an ok experience. I understand that a dealer is there to sell a product to make money or he would not be in business very long. I have bought several new and used vehicles in the San Anto dealer is there to sell a product to make money or he would not be in business very long. I have bought several new and used vehicles in the San Antonio area over the past 10 years from Jordan Ford and Ancira Volkswagen. Charles Allbritton the salesman that I dealt with was a very friendly and curteous gentleman. What I don't like is to have to haggle over pennies during a deal. When I go into a deanship it is not to look and price it is to purchase a vehicle and I hate dealing with all the different sales gimmicks that all dealers seem to offer. I walked into Jennings Anderson Ford a few years back and wanted to buy 2 ford trucks that day. the salesman blew me off and acted like he wasn't interested. I went to Jordan Ford the same day and purchased an F150 king ranch truck and paid cash for it and then bought an F250 along with it and paid 50% of it at the same time. Like I say when I get ready to buy I am ready to buy. I do not want to haggle over pennies. That is my only complaint about my deal with Ancira Volkswagen that day I purchased the Volkswagen Jetta and paid cash . It seemed that Charles had to keep going to his manager and we haggled over pennies. I was about ready to walk out on this deal. What takes me back to Jordan Ford is the service after I have purchased a new and used vehicle. Some of the service people over the past few years know who I am when I come in and take good care of me. That wins my repeat business over the long haul. I only hope that Ancira Volkswagen will have the service that I like in order to keep my business. Thanks and Regards, Donnie Allbritton More
Wayne and Chris make me want to buy a car every year!!! These guys rock and impress me every time I walk in the door. Thank you, Bren and Cathy These guys rock and impress me every time I walk in the door. Thank you, Bren and Cathy More
Outstanding Service!!! Thanks! Ariel addressed my needs and even went the extra mile to remove some scuffed paint from my vehicle. I would definitely recommend this dealership to friends. and even went the extra mile to remove some scuffed paint from my vehicle. I would definitely recommend this dealership to friends. More
I have nothing but praise for Ancira Volkswagen. I bought my Eos last August and absolutely love the car and how easy your dealership has made addressing any maintenance or service requirements. Kevin Matsum my Eos last August and absolutely love the car and how easy your dealership has made addressing any maintenance or service requirements. Kevin Matsumoto is outstanding. He is professional and considerate. I tell anyone I know who might be considering a new vehicle to visit you. More
Marc was extremely knowledable on the VW cars and friendly.the finaince manager was also nice to work with ofering us many options until we settled on the right one for us. friendly.the finaince manager was also nice to work with ofering us many options until we settled on the right one for us. More
great deals offered by friendly and non-pushy sales associates. will help you out as much as possible. our family has bought 6 cars from them, and we wouldn't go anywhere else. associates. will help you out as much as possible. our family has bought 6 cars from them, and we wouldn't go anywhere else. More