Ancira Volkswagen

Ariel worked me in for a late afternoon appointment and also showed me how to use a feature I didn't know how to use on my vehicle. Your service technician (don't remember his name-sorry) explained everyth also showed me how to use a feature I didn't know how to use on my vehicle. Your service technician (don't remember his name-sorry) explained everything that was done and also explained what would be done on 30k service. and 40k service. Even though there is a closer dealer to my work and home, I am happy with your service and people. Thank you- keep up the great work! S King More

Quick, helpful and friendly service. No appointment Quick, helpful and friendly service. No appointment needed for what I came in for, an oil change. They even washed my car, which I wasn't expecting Quick, helpful and friendly service. No appointment needed for what I came in for, an oil change. They even washed my car, which I wasn't expecting, but appreciate. More

Friendly outgoing customer service for new sales. Sales persons were very eager to assist in finding the right kind of vehicle for me. As a consumer, I have no complaints (except the price...but who would persons were very eager to assist in finding the right kind of vehicle for me. As a consumer, I have no complaints (except the price...but who wouldn't these days), the sales and management team were excellent!! More

Great service! Would definitely recommend this dealer ship to others. Not sure of the lady's name that helped us, but she was great and I am pleased with how quickly the service department completed the ship to others. Not sure of the lady's name that helped us, but she was great and I am pleased with how quickly the service department completed the work on my vehicle. More

Overall experience was good. Finance people worked hard to get us to the payment we wanted on the lease of a Jetta. Some misunderstanding w/finance dept after we signed contact - but appears they will w to get us to the payment we wanted on the lease of a Jetta. Some misunderstanding w/finance dept after we signed contact - but appears they will work on it for us - had to do with the Service Contract we purchased but will now cancel. Our sales rep. Zack - did everything he could to show us all the cars we looked at as we had not made up our minds - and we looked at quite a few. He was patient with us - bless his heart. More

Victor Rivera did everything he possibly could to get me in a car that day. My overall experience was a great one and I will highly recommend Ancira VW and Victor Rivera for sales. Thanks again! in a car that day. My overall experience was a great one and I will highly recommend Ancira VW and Victor Rivera for sales. Thanks again! More

One simple word, Awesome. To be honest, I was in the market for a used car. I saw the sign and drive commercial and decided to check it out. As soon as we pulled up and got situated Marc was right ther market for a used car. I saw the sign and drive commercial and decided to check it out. As soon as we pulled up and got situated Marc was right there. Not overbearing or pushy, just pleasant and showed a genuine interest in finding out what I was looking for and took the time to show me the different options he had to offer. It was a very easy, stress-free, and comfortable interaction. Before you knew it, I was sitting in different cars, checking out different colors and filling out paperwork. Not because I was being led but because I was being guided in making my own informed decision. I came out of the deal with a new car, a new salesman and the confidence that I made the right decision. More

Ariel has assisted me in the past and always provides outstanding service. He explains the complete process and breaks down what will be done and will be needed in the future. I appreciate his honesty outstanding service. He explains the complete process and breaks down what will be done and will be needed in the future. I appreciate his honesty and assistance with each service I have had done on my vehicle. I look forward to his continued assistance for my future service requests. More

I've been very satisfied with the service provided at Volkswagon. I've been helped by Odie Dominguez from the time I purchased my Volkswagon Jetta and Odie has been very professional and very courteous. Volkswagon. I've been helped by Odie Dominguez from the time I purchased my Volkswagon Jetta and Odie has been very professional and very courteous. I had never met the man but he makes my family feel at home. I also dealt with a Hispanic man from the tint department who I forgot his name. He was also very helpful and very professional. He also made my trip to Volkswagon a good visit. Thank you for all the great service Ancira Volkswagon provides. I already recommend your business to my family and friends. More

Great Job, always keep us to date on what was going on,very good customer service and when had a bad rental, they had renal agency get us anther vehicle. on,very good customer service and when had a bad rental, they had renal agency get us anther vehicle. More