Ancira Volkswagen
San Antonio, TX
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Teresa Carpenter was great! She was very helpful, friendly and resourceful. She treated me fairly and with respect. I did not even have to approach her with regards to being helped or to ask for a friendly and resourceful. She treated me fairly and with respect. I did not even have to approach her with regards to being helped or to ask for a status check on the car. She was the one who took the pro-active attitude to help me. Ancira Volkswagen is lucky to have her. More
Very pleased with Ancira VW, Miguel is awesome, got us the car with nice price. Miguel also gave us 2 VW coffee mugs from his own expense. Got a free 32" Toshiba TV from Ancira - Not bad - Thanks Miguel. the car with nice price. Miguel also gave us 2 VW coffee mugs from his own expense. Got a free 32" Toshiba TV from Ancira - Not bad - Thanks Miguel. More
Great job, service was great, you guys rock. So what, my oil filter wasn't completely sealed enuff and it leaked. It happens and you folks defedently know how to treat a customer. Would buy again from y'al oil filter wasn't completely sealed enuff and it leaked. It happens and you folks defedently know how to treat a customer. Would buy again from y'all in a heartbeat. Hopefully you guys will get a few VW amaroks in, if you do let me know I already have buyers lined up for them for you guys. You would make a killing on them Thanks again! From Love with love. More
Straight forward, no hassle service and price. Took about 30-40 minutes to get a price I can work with and another 1.5hrs to finish all paperwork. 30-40 minutes to get a price I can work with and another 1.5hrs to finish all paperwork. More
Kevin Matsumoto was incredible from start to finish. He was very open and up front with my Mom and I throughout the buying process and got us a great deal on a used Ford Edge. This was my first car buying was very open and up front with my Mom and I throughout the buying process and got us a great deal on a used Ford Edge. This was my first car buying experience and Kevin could not have shattered the preconceived "sleazy car salesman" notion anymore than he did. Very satisfied and I highly recommend him. A+. More
During a 90 day courtesy check of our new VW Beetle, I described an incident with the window control to Wayne. He recognized the issue as one that required warranty work and immediately scheduled an appo described an incident with the window control to Wayne. He recognized the issue as one that required warranty work and immediately scheduled an appointment at my convenience. When I arrived for the appointment, Wayne greeted me, explained what they would do, and assigned the car to a technician. The work was done promptly, and the car was washed before I picked it up. Great service carried out with exceptional courtesy. More
Rudy was an awesome sales person. He went above and beyond to make sure he met my needs as a customer and although we did not have a pleasant experience with the financing guy who helped us, Rudy was t beyond to make sure he met my needs as a customer and although we did not have a pleasant experience with the financing guy who helped us, Rudy was the one who made our experience at this dealership pleasant. More
Teresa Carpenter is great service rep. she has always gone above and beyond to assist with any immediate needs my vehicle may need. So whenever my car needs any maintaince I make sure I call and ask for gone above and beyond to assist with any immediate needs my vehicle may need. So whenever my car needs any maintaince I make sure I call and ask for Teresa. Keep up the good work. More
Everyone at this dealership, especially Bowie Ibarra, was extremely friendly, professional, and accomodating. The price I got for my car was excellent and within my range. They worked with me a lot on the pr extremely friendly, professional, and accomodating. The price I got for my car was excellent and within my range. They worked with me a lot on the price and financing to make it possible fo rme. Bowie walked me through the purchase of my first car and made it easy to understand. He and all the employees there really worked hard to make sure I was happy with my options and eventually with my purchase! They stayed late with me while I agonized over my final decision (way late.. like two hours after the dealership closed) and were happy to do so. I would absolutely shop here again! More