Ancira Volkswagen
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 474 reviews
YOUR VW SERVICE PEOPLE ARE VERY BUSY, BUT THE 2 SERVICE CONSULTANTS WHO HELPED ME AND MY WIFE ARE SUPER. THEY TOOK THE TIME TO HELP, ANSWER MY QUESTIONS AND TO GET THE 2007 BUG IN THE SHOP , EVEN THOUGH IT CONSULTANTS WHO HELPED ME AND MY WIFE ARE SUPER. THEY TOOK THE TIME TO HELP, ANSWER MY QUESTIONS AND TO GET THE 2007 BUG IN THE SHOP , EVEN THOUGH IT WOULD BE A TIGHT SQUEEZE TILL CLOSING TIME. ABEL CAME AND BROUGHT SAMPLES OF THE TINT AND EXPLAINED TO US ALL THE DETAILS ABOUT GOOD TINT AND BAD TINT, AND THE CAR LOOKED GREAT AFTER THE WORK WAS DONE! ODIE , HELPED US TO RETREIVE AND PAY FOR THE SERVICE AT 7:30PM AFTER WE FOUND OUT THAT THE SERVICE DEPT. CLOSES AT 7PM. HE WAS THE ONLY ONE AT THE DESK AT THAT TIME AND PROCESSED OUR PMT. AND GAVE US OUR KEYS. HE TOOK THE TIME FROM HIS OTHER WORK TO HELP US GET OUT OF THERE! GREAT WORK GUYS, MY WIFE AND I ARE REAL IMPRESSED WITH YOUR WORK ETHICS! More
I needed an unscheduled service for my 2012 Passat. I was dissatisfied with the dealership where I purchased my Passat so I called Ancira Volkswagen. I spoke with Odie Dominguez and it was obvious that was dissatisfied with the dealership where I purchased my Passat so I called Ancira Volkswagen. I spoke with Odie Dominguez and it was obvious that his goal was taking care of the customer, getting my car in quickly, ensuring alternate transportation needs, and getting my car serviced and back to me on time. Odie communicated the status of my vehicle while in the shop. I highly recommend the Ancira team; they understand the meaning of customer service! More
This was my first visit to Ancira VW. Mr. Odie Dominguez was very professional, pleasant and willing to help. He is truly an asset to the dealership. Everyone should provide the outstanding customer service was very professional, pleasant and willing to help. He is truly an asset to the dealership. Everyone should provide the outstanding customer service Odie provides. He was not going to stop until my van was taken care of and I was happy. He did a terrific job. Thank you for having employees like Odie and the standards in place to provide great service. More
Great service, very friendly, and explained everything in detail. My Sales Man Kevin is very courteous will buy another VW because of the service i received here. detail. My Sales Man Kevin is very courteous will buy another VW because of the service i received here. More
From start to finish, I was very pleased with the car buying experience. I especially appreciated how quickly the process went. It shows that you and the company values not only my business, but my ti buying experience. I especially appreciated how quickly the process went. It shows that you and the company values not only my business, but my time as well. Plus- loved that you showed me the service department, making any service vista just a little bit easier. I had the pleasure of working with Tony and Kevin. I really appreciate how hard Tony worked for me to get me into a car I just love. More
It was a hassle to get the items checked on my car that I wanted to be looked at. I had to get my husband to call to make it happen. Overall though, it was a good experience and all problems/issues with my wanted to be looked at. I had to get my husband to call to make it happen. Overall though, it was a good experience and all problems/issues with my vehicle were dealt with. More
I have bought many cars over the years but this was by far the most satisfying of them all. Ancira Volkswagen provided a friendly, no pressure experience and the entire process was accomplished in a very far the most satisfying of them all. Ancira Volkswagen provided a friendly, no pressure experience and the entire process was accomplished in a very reasonable period of time. The salesperson Mike Dunigan was very helpful and took a sincere interest in meeting our needs and finding the right car for my family. More
Mr. Mejia and the rest of the staff were very helpful. I never felt pressured or rushed into getting something I didn't want or need. Mr. Mejia was VERY knowledgable and informative about the models and the never felt pressured or rushed into getting something I didn't want or need. Mr. Mejia was VERY knowledgable and informative about the models and their features. Truth be told, his friendly, non-pushy demeanor was a big selling point and decision-maker on me deciding on the vehicle I purchased. More
I really had a great experience with Ancira Volkswagen. Personalized service and found exactly what we were looking for! I would recommend this dealership to anyone interested in a new vehicle. Personalized service and found exactly what we were looking for! I would recommend this dealership to anyone interested in a new vehicle. More