Ancira Volkswagen

I came in to service my old 2007 Jetta. While there I asked Odie if he could help me in getting an estimate for a trade-in. He referred me too Charles who worked with his manager to get me a great deal o asked Odie if he could help me in getting an estimate for a trade-in. He referred me too Charles who worked with his manager to get me a great deal on a new Jetta TDI. Odie has always provided exceptional service on my old Jetta's maintenance. Charles worked hard to get me a good deal on my trade-in and to find a new car that fit my budget. Very satisfied with the service and professionalism from both parties. More

I am extremely pleased with dealership and with our salesperson Anthony Staten. He was very attentive and delivered us the vehicle we were looking for. Thank You for your friendly service and we will d salesperson Anthony Staten. He was very attentive and delivered us the vehicle we were looking for. Thank You for your friendly service and we will definitely return! More

we have been a VW owner for over 12 years and are extremely pleased. We will not take our VW car anywhere else other than Ancira VW service center. Knowledged, friendly, and superior service of the h extremely pleased. We will not take our VW car anywhere else other than Ancira VW service center. Knowledged, friendly, and superior service of the highest quality. More

Jay was extremely helpful with the purchase of my first new car. Jay was courteous and professional. He never hassled me; he not only listened but also followed through with any concerns or questions that new car. Jay was courteous and professional. He never hassled me; he not only listened but also followed through with any concerns or questions that I had. Before this purchase, I tried buying a car for about a year now, but I always backed out of a sale because of the pressure and slight of hand sales tactics I received from dealers. Jay, however, worked with me and let me make the next steps in my purchase. I would, and will, recommend Jay to anyone who is looking for a professional dealer whose specialty is no B.S., which is a gem in the car dealer business. As a first-time-buyer, I can merely say thank you. More

Mr Hernandez was very attentive to my problem and was able to get the shop foreman involved so the problem could be corrected. He also kept me informed and well updated and that made my visit very pleasa able to get the shop foreman involved so the problem could be corrected. He also kept me informed and well updated and that made my visit very pleasant. He also provided me with a courtesy car while the wor was being performed. More

Jay Lucero was one of the best sales guys I have worked with. He answered my questions and returned my calls in a timely manner. HIGHLY RECOMMENDED for future business!! THANK YOU! Rebekah James with. He answered my questions and returned my calls in a timely manner. HIGHLY RECOMMENDED for future business!! THANK YOU! Rebekah James More

My experience dealing with Chris was wonderful!!! He made buying my new car easy. He was quick to respond to my requests and went above and beyond what could be expected. Everything he said he would do made buying my new car easy. He was quick to respond to my requests and went above and beyond what could be expected. Everything he said he would do was done. He and I had only talked on the phone about what I wanted and when I arrived at the dealership my car was ready and waiting for me. Dealing with the finance department was fast and easy as well, they had everything ready and I was in and out of the dealership with my new car in less than 2 hours. I would recommend this dealership and Chris to anyone looking for a great deal and great service. Sheri Bolland A very happy customer More

Chris Brown was outgoing and friendly. He spent a lot of time answering our questions, bringing us different vehicles we might be interested in and having us drive them to get a feel for the one best for us time answering our questions, bringing us different vehicles we might be interested in and having us drive them to get a feel for the one best for us. When we wanted one not on the lot, he immediately got the car we wanted (the only one in the whole state of Texas that was our color (Moonrock Silver) and diesel) from another dealership and had it there the next day. When we picked it up, he had it detailed nicely and introduced us to the service dept. and set up our first appt. Everyone was very helpful. He helped us to get the price we wanted to pay, was great on his followup (sending us our 2nd key -- not with the vehicle) ASAP. We would him to anyone we know looking for a new vehicle. Thanks, Chris. Great job! More

Ariel is fantastic to work with. He remembers who I am every time. He is always very straight forward when it comes to pricing and how long service will take. He is honest and fair. I never feel like I'm every time. He is always very straight forward when it comes to pricing and how long service will take. He is honest and fair. I never feel like I'm being duped on the price. Dealerships are notorious for being way overpriced but I actually never feel like I overpaid for service. Ariel really does a great job and is the reason I drive across town to have service performed here. More

Michael and Odie were very professional and very good customer service. Michael came out and told me what was going to happen with the car and the shuttle will give me a rise once arrived, but was necess customer service. Michael came out and told me what was going to happen with the car and the shuttle will give me a rise once arrived, but was necessary because the car got fix. I did haved to go ask about the car because Michael never came back after an hour of waiting. Odie then helped me with getting me checkout, explaing what had been done on the car, and the extended warranty that can be purchased. He then told that the car was being wash. He even went out and check to see if it was done. Odie was the one who cameout with the car and even went out and gave it a buff where it has a bad scratch. It helped a lot because you can barely see it. He never lost his smile that he has when talking. That is a man who enjoys being with the public. He is a person that every business should have. Thank you. More