Ancira Volkswagen

The first day I took my new car home the very next day inthe morning I had a big engine oil leak had to take time off from work to take car to dealer, also the spare key does not work so I guess there was inthe morning I had a big engine oil leak had to take time off from work to take car to dealer, also the spare key does not work so I guess there was no pre inspection done on the car before it was put out on sale More

Charles Allbritton treated us with respect. He was very knowledgeable about the car and walked us through the basics. As for the finance guy, he was a total jerk with a major attitude. No reason to treat knowledgeable about the car and walked us through the basics. As for the finance guy, he was a total jerk with a major attitude. No reason to treat customers like that. Almost lost the sale because of his attitude. More

I had such a great experience with my salesperson Chris Brown. He was awesome. The whole process was not bad for trading in a car and buying a used one. The dealership detailed the car before I left and Brown. He was awesome. The whole process was not bad for trading in a car and buying a used one. The dealership detailed the car before I left and it turned out beautiful!!! Big Thanks to Ancira VW! More

Theresa treats everyone with dignity and respect. Theresa does not miss a beat when it comes to the needed repairs of the auto. When maintenance checks find irregularities, Theresa has called me to Theresa does not miss a beat when it comes to the needed repairs of the auto. When maintenance checks find irregularities, Theresa has called me to tell what repairs the car needs as soon she is notified by the service dept workers Theresa always smiles and is an excellent service rep. More

I driver three to three and a half hours or more to get my car serviced at Ancira. The service and customer care is the primary reason, specifically with Teresa. She understands the distance I drive to h my car serviced at Ancira. The service and customer care is the primary reason, specifically with Teresa. She understands the distance I drive to have my car serviced there and takes special care of me. Give that woman a raise!! She deserves it. Please take care of your "good" employees. They are your MOST valuable resource! More

Odie in the service department has always been so couteous and helpful. I always ask for him because I know he will make sure my car and I are taken care of. I trust Odie and that is why I keep usi couteous and helpful. I always ask for him because I know he will make sure my car and I are taken care of. I trust Odie and that is why I keep using Ancira Volkswagen's service department. More

The vehicle was serviced quickly and the quality of the work is great. I will always take my vehicle in to Ancira Service. I love dealing with Teresa! work is great. I will always take my vehicle in to Ancira Service. I love dealing with Teresa! More

The service was excellent and didn't have to long. The best thing is that I had been told by another business that I needed to change the water pump on my car due to a leak, I took it to Ancira Volkswagen best thing is that I had been told by another business that I needed to change the water pump on my car due to a leak, I took it to Ancira Volkswagen and they found nothing. My car did not need any work, I appreciate their honesty and will become a loyal customer. More

Buying a car from Tony was the easiest, most enjoyable car purchase we have ever made. Prior to driving the 2 hrs from Alice to San Antonio, my husband spoke on the phone with Tony several times. We told car purchase we have ever made. Prior to driving the 2 hrs from Alice to San Antonio, my husband spoke on the phone with Tony several times. We told him what we were looking for and he found it. Once we got there he met us as the door with a very friendly smile and handshake. He then took us out to see the car and for a test drive. Once back in side I was expecting the haggling to begin, but it didn't we told Tony what we wanted and he made it happen with only a small bit of negotiations. He was not your typical car salesman that makes you feel bad for trying to get the price you feel is deserved. He discussed each step of the trade in and price with us. So the price we got was unbelievable. Plus extended warranty and free oil changes and services for 3 yrs! Also to top it all off he made my 3 yr old's day by giving her the biggest pink balloon she had ever seen. The overall experience with Tony and Ancira was great! We absolutely love the car and will be using Tony again in the future. I have already been recommending him and will continue to as well. More

I came in for my 20,000 mile service and left with a new Tiguan. I needed more space. I loved my Jetta and the service I've received since I have owned it has been great so I knew I would buy another VW. I Tiguan. I needed more space. I loved my Jetta and the service I've received since I have owned it has been great so I knew I would buy another VW. I didn't even look anywhere else. Service means alot to me and I've been extremely happy. I love my new Tiguan and Tony made my purchase painless and I didn't spend but a few hours there. I told him what I wanted and he made it happen and I was never hassled in any way. Thanks a bunch! More