Ancira Volkswagen

Service was good and rep explained problem with the tire. All items that were needed were taken care of. I would prefer to only have to write if I have a complaint. All items that were needed were taken care of. I would prefer to only have to write if I have a complaint. More

Chris Brown was honest, knowledgable and professional. We couldn't have asked for a better salesperson. We will gladly recommend him and Ancira VW without hesitation. We couldn't have asked for a better salesperson. We will gladly recommend him and Ancira VW without hesitation. More

Salesman Joe Mejia knows his business. He pretty much knows all his VW products inside out. He is very courteous , friendly , attentive , and eager to please. Joe has the intuition to know the answers knows all his VW products inside out. He is very courteous , friendly , attentive , and eager to please. Joe has the intuition to know the answers to your questions before you ask them. After spending a few minutes with Joe you feel at ease and makes the whole buying experience a happy one . I will certainly return to see Joe whenever it comes time to buy another vehicle. Thanks Joe. Ramiro Garcia Beetle TDI owner. More

My husband and I were looking for a VW Jetta TDI, so I contacted several VW dealerships in the San Antonio area. Ancira VW was the only dealership that kept consistent contact with me via phone and email. contacted several VW dealerships in the San Antonio area. Ancira VW was the only dealership that kept consistent contact with me via phone and email. Mark Villarreal answered all of our questions about specifications of all the Jetta TDIs that were available at Ancira. While we were at the dealership, Mark took a lot of time to show us all the features available on every Jetta TDI they had on the lot. He helped us get a fair deal for our 2013 Jetta TDI and the car we traded in. Overall, we are very happy with the service and attention we received at Ancira. And we LOVE our new car! More

Overall the experience was great and the salespeople were good.They did all the possIble to satIsfIe my desIres. I wIll totally recommend the dealer to anybody. good.They did all the possIble to satIsfIe my desIres. I wIll totally recommend the dealer to anybody. More

Mr. Rivera was very nice since the begging. Since i could not make up my mind he showed me different vehicles without getting frustrated at all. He worked with our budget and our wants. Even when th could not make up my mind he showed me different vehicles without getting frustrated at all. He worked with our budget and our wants. Even when they delivered the car he was making sure everything was perfect. Both of us are very pleased with him as our carsalesman. More

I gave a great rating because the staff person who assisted me was courteous, gave me a 10% discount, listened to my concerns (about the cost), was highly knowledgeable about the VW maintenance and pa assisted me was courteous, gave me a 10% discount, listened to my concerns (about the cost), was highly knowledgeable about the VW maintenance and parts, and was overall just helpful in every way. I went because my car wasn't starting right away, but I didn't know why. I thought it might be because of the key. The staff person heard my concern and made sure that they checked my car and fixed the real problem, which was replacing the starter. More

The dealership was very busy, but everybody we dealt with was friendly, polite, and efficient. There were no high pressure sales tactics, no bait and switch. We got a reasonable trade in offer for a car with was friendly, polite, and efficient. There were no high pressure sales tactics, no bait and switch. We got a reasonable trade in offer for a car with 229,000 miles on it. Miguel took the time to explain what he was doing, and he made sure we knew how the features of our 2013 Beetle operated. This was probably the most relaxed car buying experience I have ever had. I will be back when I need to replace my other car. More

I had a great experience when buying my 2013 Jetta TDI. I was greeted at the door, the salesman knew my name and what I was there to look at. He had it ready for me to test drive. I thought they were fai I was greeted at the door, the salesman knew my name and what I was there to look at. He had it ready for me to test drive. I thought they were fair to me on price and worked to get me a great interest rate! They stayed late to ensure that I had what I wanted. Thanks Marco! More

I was most impressed with the friendliness and helpful service that came from one employee in general. Odie kept us updated on our vehicle and was most helpful on all questions we had. I hope that in ever service that came from one employee in general. Odie kept us updated on our vehicle and was most helpful on all questions we had. I hope that in every visit to volswagon is just as great and that he is the one work we work with directly. Thank you for all your great and prompt service. More