Ancira Volkswagen
San Antonio, TX
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Chris was extremely attentive. He had a broad knowledge of the vehicle and answered all of my questions and more. He was enthusiastic about the product and showed concern for the customer. of the vehicle and answered all of my questions and more. He was enthusiastic about the product and showed concern for the customer. More
I had never been to Ancira Volkswagon before and I must say that Miguel Balderas made the experience very pleasant and "pain-free". He was very friendly and tried very hard to be far and make us feel comfo say that Miguel Balderas made the experience very pleasant and "pain-free". He was very friendly and tried very hard to be far and make us feel comfortable. I would refer this dealership and salesman to my family and friends. More
We have given the rating we did because of: The We have given the rating we did because of: The friendliness and professionalism of Tony Staten, Anthony Corey and Jason, the Finance Manager. Th We have given the rating we did because of: The friendliness and professionalism of Tony Staten, Anthony Corey and Jason, the Finance Manager. The way we were treated as previous customers and taken care of and appreciated for our repeat business. The efficient way the appraisal of our trade-in was handled and the ease with which all the paperwork was handled plus keeping us appraised of each step as it related to the purchase of our new Passat. Most important to us, was that everything that was promised was delivered and followed through on from when we first ordered the car to when it was finally delivered to the dealership. More
I drive in from Center Point to have routine maintenance on my Jetta. I have done this ever since I moved into the area in early 2010. The reason I do is that I plan to add much more mileage to the 130,00 on my Jetta. I have done this ever since I moved into the area in early 2010. The reason I do is that I plan to add much more mileage to the 130,000 plus miles I already have on my 2006 vehicle. I trust the dealer to have original parts, and take pride in servicing my car. Your dealership has done right by my car, and I thank you for it. The next time I am due an oil change, I will probably call the new VW dealership which has opened up on the North side of town, and talk to them about price. If the price is close to the same as I have been paying at Ancira, I will probably use their service, as it would save me many miles of driving. On your optional question below, I would have preferred to write this review while I was still inside the dealership only if I had access to a terminal, and didn't have to use pen and paper. You may want to alter your form, and move that question toward the front of your survey. More
Thanks so much for the no pressure approach. We were allowed to leave after the time period we alotted for visiting the dealership without making us feel uncomfortable. The sales approach and working wi allowed to leave after the time period we alotted for visiting the dealership without making us feel uncomfortable. The sales approach and working with Miguel Balderas was what committed us to the purchase. More
I was very impressed with the service and the friendly staff. From the first meeting, setting up the appointment, and the completed repair job, I had no complains and left as a happy costumer. The free c staff. From the first meeting, setting up the appointment, and the completed repair job, I had no complains and left as a happy costumer. The free car wash was a great bonus. A big Thank you to Mr. Ariel Hernandez who went the extra mile for me and made my Eo's look like new again. You have gained a new client. :) More
Victor worked hard to find me the vehicle I wanted at the price I wanted to pay! Ancira VW was the first and last dealership I visited on the day I bought my car. I chose my car and was driving off the lot i price I wanted to pay! Ancira VW was the first and last dealership I visited on the day I bought my car. I chose my car and was driving off the lot in about 2 hours! Very impressed. Victor called me a couple times during the week to make sure I was pleased with my purchase and to make sure I didn't have any questions about the operation of the vehicle. Thanks Victor!! More
I recently purchased a Jetta TDI from Ancira Volkswagen and the experience was awesome! I needed a car with exceptional fuel mileage and my sales representative Chris Brown made me a deal that I could not and the experience was awesome! I needed a car with exceptional fuel mileage and my sales representative Chris Brown made me a deal that I could not pass up. I had gone to Freedom Volkswagen (formerly Rod East Volkswagen) and I was not treated near as good as I was at Ancira Volkswagen. The people at Ancira Volkswagen are extremly nice and they will shoot you strait the first time regarding price. I was recommended to them by Jerry Reynolds (the Car Pro) and I was not disappointed! Chris Brown treated me with respect and integrity and I didn't need to haggle with him back and forth on the price of the car like I had to with Freedom Volkswagen (i.e. The sales rep would have to go talk to his manager as I waited by myself for a while and then they would come back with a counter offer. Then he would go back and talk to his manager ect.). My girlfriend like the experience so much and loves the Jetta so much she is thinking about going and getting one too from Chris Brown. The experience was awesome and I have been recommending him to every one in the market for a new car! More
I've been using Ancira Volkswagen services for over a year, and each visit has been excellent. This time I traded my 2009 Jetta for a 2013 CC Sport Plus, and my salesman, Mike Dunigan, was fantastic. H year, and each visit has been excellent. This time I traded my 2009 Jetta for a 2013 CC Sport Plus, and my salesman, Mike Dunigan, was fantastic. He worked magic on trade-in, and he gave first rate customer service. Give Mike a call, and you won't be disappointed. More
Odie was extremely knowledgeable and informative about the vehical maintenance. And went out of his way to call us back to tell of of the car that had just arrived. Chris made to experience enjoyable and the vehical maintenance. And went out of his way to call us back to tell of of the car that had just arrived. Chris made to experience enjoyable and fun and really knew his stuff. Never had such a good experience with a car salesman. :) More