Ancira Volkswagen
San Antonio, TX
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Very nice and friendly atmosphere. Our sales rep was very hospitable and knowledgeable about the vehicle he sold us. The other employees were very courteous and accommodating. Overall a good buying ex very hospitable and knowledgeable about the vehicle he sold us. The other employees were very courteous and accommodating. Overall a good buying experience. More
Odie has helped me with my cars for years and he has never failed to surprise me with just how much he has gone above and beyond what I expected. It would be hard for me to consider another vehicle mak never failed to surprise me with just how much he has gone above and beyond what I expected. It would be hard for me to consider another vehicle make other than Volkswagen because then I would not have such a trusted, warm, and genuinely caring service advisor as Odie Dominguez. It's a good thing that Volkswagens are such good cars! The work at this dealership has always been of the highest quality and in my 30+ years as a driver I have never had such a pleasant experience taking my car in for service. My car is serviced promptly and correctly and repairs are fully explained to me. My issues are addressed and I know what steps are required next for service. Any warranty or recall issues are addressed and if my car has to stay overnight, a rental car is promptly arranged. I might expect this level of service from a dealer of cars generally considered for the wealthy - Mercedes, Porsche, or Jaguar so it is even more surprising from a Volkswagen dealership. I would not hesitate to recommend this dealership to anyone, even close friends and relatives - A+! More
Joe Mejia was very understanding of my situation and worked very hard to give me a great deal. I would recommend Ancira Volkswagen to others. worked very hard to give me a great deal. I would recommend Ancira Volkswagen to others. More
The dealer's website was very informative and indicated that they probably had the car we wanted at a reasonable price. Victor listened to what we wanted in a car and showed us just what we wanted. that they probably had the car we wanted at a reasonable price. Victor listened to what we wanted in a car and showed us just what we wanted. More
I've been going to this dealership since I moved away from my home in Houston and they have done a great job.They were very friendly and Theresa ALWAYS very helpful when I have a problem with my car. from my home in Houston and they have done a great job.They were very friendly and Theresa ALWAYS very helpful when I have a problem with my car. More
Kevin was very friendly and helpful. He got us the car we wanted. He and Jason in the finance department worked very hard to give us a great deal. We are very pleased and will definitely recommend this deale wanted. He and Jason in the finance department worked very hard to give us a great deal. We are very pleased and will definitely recommend this dealership. More
My car stalled for no apparent reason and even though the diagnostic did not come up with anything I was still treated with the utmost respect by all the staff that I encountered. Sales Manager, Anthony Core diagnostic did not come up with anything I was still treated with the utmost respect by all the staff that I encountered. Sales Manager, Anthony Corey checked on me as well. My car was returned nice and clean. My car has stalled again - almost in the same spot - so I am wondering if it is the Bermuda Triangle of street corners (joking, of course). More
I am recognized and greeted by Ancira employees. I know that I am in good hands and all problems and issues will be taken care of. The friendliness and professionalism at Ancira are qualities that seem to that I am in good hands and all problems and issues will be taken care of. The friendliness and professionalism at Ancira are qualities that seem to be lost in most places of business these days. I have total confidence in Teresa, Jesse, and Joe. More
This has been by far the best car buying experience yet! Tony was friendly, professional, and was quick to answer all of my questions & concerns. He didn't use any pressure tactics and let me take my time Tony was friendly, professional, and was quick to answer all of my questions & concerns. He didn't use any pressure tactics and let me take my time looking at all the different models I was interested in. This relaxed sales environment made it easy for me to let down my guard and really find the car I wanted. Needless to say, I ended up with what I really wanted. Most people will experience at least some degree of buyer's remorse after a large purchase, but I can honestly say, I am perfectly happy with my choice and how much I paid for it. No buyer remorse whatsoever! Tony and the rest of the staff at Ancira VW are a first-class act!!! More
Teresa has helped me service my son's used car many times Teresa has helped me service my son's used car many times since we've bought it in April 2012 - we have done a lot of work on it to keep it in grea Teresa has helped me service my son's used car many times since we've bought it in April 2012 - we have done a lot of work on it to keep it in great running condition; she always is very concerned with helping any way possible and goes above and beyond to achieve that goal. She is always helpful, friendly, courteous and knowledgeable every time that I have visited you service department and I plan on coming back when needed in the future. Sincerely, Michael Koenig More