Ancira Volkswagen

I would recommend Mr. Rivera, he was excellent and we were able to work out a good deal. However the GM manager to was not so nice and instead of siding with the customer, I feel he was rude, arrogant an were able to work out a good deal. However the GM manager to was not so nice and instead of siding with the customer, I feel he was rude, arrogant and practically called me a liar More

I moved from Houston about 1 1/2 years ago and Ancira VW was the closest dealership to take my vehicle for service. I had a couple of visits for regular schedule service and I was not completely satisfied was the closest dealership to take my vehicle for service. I had a couple of visits for regular schedule service and I was not completely satisfied because my car was having a nagging problem with the A/C since I got my brand new vehicle in 2007. This A/C problem was so bad that the a dealership in Houston replaced my whole a/c system just to get me out of their store. The problem continue and it was then when I took my vehicle back to Ancira and I met Mr. Ariel and he took a good look of the problem that has been seen since I got the car (and after an a/c replacement in Houston). Mr. Ariel took time to listen to my description of the problem, and asked me to leave my vehicle to see what the problem was. A day later he called me to tell me what the problem was and he fixed it! The same problem that I had been complaining for the last 5 years PLUS a new A/C would not fix! I know first hand that mechanics don't listen to females as they would listen to a man. Mr. Ariel changed that for me. I know that if I have a problem he will listen and he will fix the problem. Please congratulate Mr. Ariel Hernandez for having the amazing talent to listen to customer and take his time to solve that problem. Priscilla D More

Teresa has a great personality and is very helpful in having issues addressed. She is very quick to make the appropriate recommendations as well as reach out to her detail team to get clarification of sp having issues addressed. She is very quick to make the appropriate recommendations as well as reach out to her detail team to get clarification of specific services. I am new to the area, but I will continue to recommend Teresa and Ancira VW because of my 1st and 2nd experiences. More

Ariel Hernandez has been my Service Rep. since I have owned my car he is the BEST in the Business, Understands all my needs, Is a Professional at his work all the way, I would not take my car any where e owned my car he is the BEST in the Business, Understands all my needs, Is a Professional at his work all the way, I would not take my car any where else, I Love my Volkswagen Bettle Conv, I get many complements on it and I love the way it handles.Ariel Hernandez is a Asset to the Company!!! More

Ariel was professional and friendly. I felt my minor problem was important and he did everything to fix it as quickly as possible. Great experience!!! problem was important and he did everything to fix it as quickly as possible. Great experience!!! More

The express service was just that. My wife and I had just settled in to the waiting room and next thing we knew, we were told the car was ready. 100% satisfied. settled in to the waiting room and next thing we knew, we were told the car was ready. 100% satisfied. More

Anthony went over and beyond the call of duty to assist me with the purchase of the GTI! Very courtious and very attentive. I was rather in a rush because of the timeframe so my only concern - was that th me with the purchase of the GTI! Very courtious and very attentive. I was rather in a rush because of the timeframe so my only concern - was that the "detailing" of the vehicle was not impresive. More

Anthony Corey and Joe Mejia are the best made my car buying so easy and friendly THANKS for everything! I'm very pleased with my purchase. buying so easy and friendly THANKS for everything! I'm very pleased with my purchase. More

ALWAYS helpful, friendly, accommodating, and he greets you with a smile. Very aware of my busy schedule. He goes that extra mile to make the customer happy! you with a smile. Very aware of my busy schedule. He goes that extra mile to make the customer happy! More

Kevin Matsumoto at Ancira Volkswagen was a great help. He worked hard to find the Jetta we were looking for and was able to meet our price goal. Kevin was very easy to work with "NO PRESSURE" type of salesma worked hard to find the Jetta we were looking for and was able to meet our price goal. Kevin was very easy to work with "NO PRESSURE" type of salesman.Kevin was able to asnwer all of our technical questions and assisted in setting up the electronic features in the Jetta for us. I would definitly recommend visiting Kevin at Ancira Volkswagen if you are in the market for a Volkswagen. More