Ancira Volkswagen

Service was great, salesman was geat not pushey, listened to my requirements and helped me get them. Thanks for a very good car at a very good price. I would recommend you to any one interested in buying a to my requirements and helped me get them. Thanks for a very good car at a very good price. I would recommend you to any one interested in buying a used or new car. Very helpful staff and sales person. More

Odie was great to work with, and got me in and out fast... and even fixed a tailout that was out.. that the rest of the service department Missed. fast... and even fixed a tailout that was out.. that the rest of the service department Missed. More

Had a good experience, I prefer this dealership to the others in town. I went in for a 20,000 mile appointment and they were. Able to diagnose and fix my blown speakers during the same appointment. others in town. I went in for a 20,000 mile appointment and they were. Able to diagnose and fix my blown speakers during the same appointment. More

This is the second time the car (2012 Jetta Sportwagen TDI) has been in for service. The first was a 600 mile "courtesy inspection" coincidentally at which time a recall for computer software was correct TDI) has been in for service. The first was a 600 mile "courtesy inspection" coincidentally at which time a recall for computer software was corrected. The most recent instance concerned abnormal and uneven tire wear at 16,172 miles. Suspension and alignment were examined and, ultimately, all four tires were replaced with a higher quality product. Each time Odie Dominguez provided service that could be accurately termed "above and beyond the call of duty." He was recommended by a friend and I have been extremely pleased and thankful for my friend's recommendation. If service advisers in general were of Odie's caliber, car owners would undoubtedly be much happier with their dealerships. Mr. Ancira has an excellent employee although he might not be aware of the fact. Well done Odie, and thank you for being genuinely concerned and exceptionally helpful. More

I have come to odie four years ago when I bought my vw beetle he has always helped me out I've never had any problems with him. He goes out of his way to make sure I leave here 100% satisfied beetle he has always helped me out I've never had any problems with him. He goes out of his way to make sure I leave here 100% satisfied More

Rudy was very helpfull. Also Mike Young really worked to help us get the deal and monthly payments that worked for us. Again just want to say Thank you to everyone for such a great experience. help us get the deal and monthly payments that worked for us. Again just want to say Thank you to everyone for such a great experience. More

Arsenio had been very patient with us. Keep his distance when he needs to AND DELIVER THE TRUCK AT 9pm! with his wife driving the other car (going back home)...Now thats an extra mile (literally since we li when he needs to AND DELIVER THE TRUCK AT 9pm! with his wife driving the other car (going back home)...Now thats an extra mile (literally since we live in Schertz and they live in Helotes!) No arm twisting or hard selling. The GM, Mr Anthony Corey had been supportive and very patient. Look for Arsenio the next you drop by in Ancira Chevy or VW. He's the MAN. More

I brought my 2012 Jetta in for warranty service which was handled by Odie Dominguez. I found him to be a very professional, customer focused employee who was very concerned that my car was repaired correctl handled by Odie Dominguez. I found him to be a very professional, customer focused employee who was very concerned that my car was repaired correctly and on time. I certainly appreciate his attention to detail and will continue to bring my car to him for service and repair. -Steve Harron More

My experience today was great from the moment I pulled into the parking lot! I was promptly met with a friendly face and quickly given the information I needed. I needed to be at the Witte Museum by 10 a into the parking lot! I was promptly met with a friendly face and quickly given the information I needed. I needed to be at the Witte Museum by 10 a.m. and Ariel had my car in and being worked on within 30 minutes. I made the decision to have my 80,000 and 100,000 service performed last minute and he had me a rental car reserved and picked up within 5 minutes. When I returned to the dealership, my car was quickly retrieved after payment of course. All the issues I discussed had been resolved and my cars performance has been greatly approved. The only gripe I have is with the service days at Ancira VW. For most of the working class, it is difficult to find time to come in during the week. Luckily, I had the day off and was able to get everything done but it would be beneficial to have time on the weekends for service. I almost took my business to the new VW dealership just because they are open on Saturday for service appointments. Thanks again. More

Very friendly, Ariel was amazing! Thank you for everything. He explained everything on the quote very clear and concisely. I had a really good experience. everything. He explained everything on the quote very clear and concisely. I had a really good experience. More