Ancira Nissan

I have bought my vehicles from Ancira Chevrolet(Chev.2500 and Tahoe) and was really pleased with their services. Before that I had a bought a 1998 Chev. P/U in Laredo and soon after that I was on a trip to and Tahoe) and was really pleased with their services. Before that I had a bought a 1998 Chev. P/U in Laredo and soon after that I was on a trip to San Antonio where my vehicle completely stopped. Not knowing what to do I called Ancira and they picked up the truck and towed it to their dealership on Bandera. Before the end of the day I was out and on my way back to Laredo. I liked the way that they treated me and later on I bought the two vehicles which I still own and use for my out of town trips. This years my daughters decided that they needed new vehicles so I decided to visit Ancira Nissan knowing that they would probably treat me right. I had checked several models including Chevrolets Traverse and Impala. I decided to check out the Nissan Altima. When I first visted the dealership right before Thanksgiving I was met by Mr. Joe Talbot and he never left our side. I had to return to Laredo for Thanksgiving but promised to return right after Thanksgiving. On that Friday we returned and again Mr. Joe Talbot was waiting for us. Mr. Tim Trimmer insured that we stayed interested in coming back and buying a vehicle. Mr. Talbot took care of us just like I expected an Ancira employee to do. Later that afternoon we visited with Mr. Jimmy Guerra(Finance) who prepared all the paperwork that was needed for us to walk out with two Nissan Altimas(one for my household in San Antonio and the other for our household in Laredo, Texas). Mr. Talbot has followed up several times to insure that we return with the vehicles to take care of prep items. I am very pleased with the service. Merry Christmas and Happy New Year More

My experience at your dealership was outstanding! My sales person worked hard to make the deal that I wanted happen. The floor mats were not in the vehicle at the time of purchased, so therefore were de sales person worked hard to make the deal that I wanted happen. The floor mats were not in the vehicle at the time of purchased, so therefore were delivered to me at my place of work. Overall experience was great! More

Mr.Knoblock was very knowledgeable of the product. He considered all questions relevant,eager to please, giving us time to make considerations. We had an overall pleasant experience. Paid less money tha considered all questions relevant,eager to please, giving us time to make considerations. We had an overall pleasant experience. Paid less money than our previous purchase. Will buy another Nissan. More

Paul Knoblock is a great person and a acceptional individual that I am glad to do business with and will seek him out whenever I am in the market for any vehicle. My family and I feel he is competent individual that I am glad to do business with and will seek him out whenever I am in the market for any vehicle. My family and I feel he is competent and very knowledgeable in his sales and knows how to make each individual feel they are his main priority. Mr. Knoblock is a great asset to your company. Good people like Mr. Knoblock are hard to find! More

From the moment we arrived at the dealership Jack Clarkson approched us with great enthusiasm and professionalism; ready to assist in every possible way. Jack provided quality service and met our ne Clarkson approched us with great enthusiasm and professionalism; ready to assist in every possible way. Jack provided quality service and met our needs in every way. He is defenitly an asset to the Ancira Nissan Deaership. We truly thank him for all of his efforts and greatful for the excelent follow-up. He honestly cares for his customers satisfaction. "Thank You Jack" More

I took my vehicle in for an alignment and rotation, got it back and had same problem as when I took it in! They couldn't show me the before and after specs from the alignment so how do I know they even did it back and had same problem as when I took it in! They couldn't show me the before and after specs from the alignment so how do I know they even did it?? I spent ALL DAY try to get it straightened out and finally left 11 hours after taking the vehicle in for a SCHEDULED appointment. I got home and called a friend that is a mechanic to find out that half of what Robert Wilkens told me was a LIE!! I would NEVER suggest this dealership to anyone and would encourage anyone that received poor service to contact the Federal Trade Commission or the Texas Attorney General's Office, both of which investigate fraud and consumer protection allegations. More

I hit a pothole and bent one of my factory rims, Ancira got me back on the road as quickly as possible. All the employees are very welcoming and empathetic towards my needs. I would highly recommend this d got me back on the road as quickly as possible. All the employees are very welcoming and empathetic towards my needs. I would highly recommend this dealer at ALL levels. From the purchase of my last 2 vehicles from them they make it impossible, in a good way, to go anywhere else for my automotive needs. More

I would definatley recommend Ancira to a friend. I felt as if Fernando was waiting for my e-mail and personalized my experience. Response to my questions and concerns were much faster than I had expected. as if Fernando was waiting for my e-mail and personalized my experience. Response to my questions and concerns were much faster than I had expected. He helped me find the features I needed most in my car and advised me how to get the most for my money. I have never had such a great experience purchasing a car. More

I had a very unusual experience at Ancira Nissan. I went in to look at a new vehicle and even did a test drive. After the test drive, the salesman took me back inside where there are a group of tables and c in to look at a new vehicle and even did a test drive. After the test drive, the salesman took me back inside where there are a group of tables and chairs with lots of folks waiting for their vehicles. He proceeded to start asking personal questions, name, address, phone, balance on my trade in, where the car was financed, etc. I kept whispering as I did NOT want all my personal information available to others who sitting around. There was absolutely no privacy. I kept whispering so he would get the idea that this is not something I want everyone to know about. Then he went off to talk to the manager... you know the routine... well, then he came back out and proceeded to tell me that they would not give me Blue Book or NADA value on my car because it is a GM car and "we don't know what is going to happen to them" (in earshot of everyone else waiting in the room). It was very unpleasant experience and they showed no consideration for maintaining any privacy regarding personal information. In this day of identity theft, I would think asking personal questions should be done in a private situation. I was definitely not impressed with their manners or protocal regarding privacy issues. More