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Ancira Nissan

San Antonio, TX

4.6
6,411 Reviews

10835 I-10

San Antonio, TX

78230

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6,411 Reviews of Ancira Nissan

June 26, 2019

super helpful and really nice He was really nice and made sure that all the things that were wrong with the car were fixed, and he also kept me updated. More

by emilygrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Jun 27, 2019 -

Ancira Nissan responded

We are very happy to have provided you with such a positive experience! It is gratifying to hear Matthew made sure all repairs were done in a professional and efficient manner. Thank you for trusting us with your vehicle and for giving us the opportunity to earn your business. It was a pleasure and we hope to see you for your next service. Jason Thompson GM Ancira Nissan, 210-558-5001

June 26, 2019

My brakes not being looked at is what upset me I appreciated being informed on the wait time & the oil change itself was great. Felt cheated when it came to my brakes not being inspected More

by User-6508e71266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont know
Jul 21, 2019 -

Ancira Nissan responded

I want to apologize if our team made you feel cheated during your recent visit. I would love the chance to talk to you so we can rectify this concern. Thank you and hope to hear from you soon. Jason Thompson, GM, Ancira Nissan, 210-558-5001

June 26, 2019

Service on my 2012 Rogue A/C Josh C at Ancira Stayed in contact with me explaining all the issues with my air conditioning being out how long it would take to repair other issues More

by NICLEOID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham
Jun 27, 2019 -

Ancira Nissan responded

Thank you on behalf of Josh for the kind review. We are delighted to hear our team takes excellent care of you and your car. It is always a pleasure doing business with you. Please give us a call if you have any more questions or concerns. Jason Thompson GM Ancira Nissan, 210-558-5001

June 26, 2019

Purchase Excellent purchasing experience. Max the salesperson was great. Very attentive to our needs and made things easier. The finance department explained More

by GINAAVALOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Thai, Max Masoudi
Jun 27, 2019 -

Ancira Nissan responded

Gina, thank you for sharing your experience with our team. We are delighted to hear how attentive and easy, Max, made your experience. Congratulations on your used vehicle. We hope you are enjoying your new ride. Give us a call if you have any questions or concerns. Jason Thompson GM Ancira Nissan, 210-558-5001

June 25, 2019

Great people great service Josh and his team continue to deliver on great service. Always honest about repair needs and explaining things. All of the service members are profes More

by OSUHPU1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Bosmans, Matthew Williams , Travis Timmin, Ottis Gregory, Josh Cheatham
Jun 26, 2019 -

Ancira Nissan responded

Thank you for the kind feedback. We are pleased to hear about your experience with Ottis. We know how valuable your vehicle is and always work hard to make sure all repairs are handled professionally. It was a pleasure doing business with you and we hope to work with you again. Jason Thompson GM Ancira Nissan, 210-558-5001

June 25, 2019

Great customer service Had multiple oil changes. Great customer service. Service rep was informative. Highly recommend. Purchased vehicle from Ancira. Oil change price is g More

by Belizegal55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rodriguez
Jun 27, 2019 -

Ancira Nissan responded

We are delighted to hear that your multiple service experience has always been informative and presented with great customer service. Our team works hard to provide our customers with the best experience possible and I pleased to hear we delivered. Please give us a call if you have any questions or concerns. Until then, happy driving. Jason Thompson GM Ancira Nissan, 210-558-5001

June 21, 2019

Excellent customer service Mike was excellent! He listened to me and fixed all issues. He kept me informed throughout process. My truck runs great! I received a ride home with More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The driver of company van!!, Mike Andrews
Jun 22, 2019 -

Ancira Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2019

Great experience with a no hassle approach The experience went extremely quick and my salesman, Angel, was very helpful. Quick and painless experience with no time wasted and a fair and reason More

by Akarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Preciado
Jun 22, 2019 -

Ancira Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ancira Nissan, Inc.. We hope to see you soon!

June 21, 2019

Excellent Service Every time I go & have my car serviced from the moment I drive up until I drive off. The service I receive is very professional & courteous.They all a More

by SUSAN.SALDIVAR.CIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the mechanics are very good & take care of my car., Brian Rodriguez, Daytona Leonard
Jun 22, 2019 -

Ancira Nissan responded

Hi Susan, thank you so much for your positive comments about Ancira Nissan, Inc.! We can't wait to see you again, have a great day.

June 20, 2019

Justin Kilby It’s so soothing when he speaks, like, I honestly don’t remember what exactly he said. But overall, I came in for oil change but he alerted me there w More

by Hex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kilby , Daytona Leonard
Jun 21, 2019 -

Ancira Nissan responded

Thank you on behalf of Justin and Daytona for your kind feedback. We are truly delighted to hear our team exceeded your expectations. It was a pleasure doing business with you. We look forward to your next visit! Take care!

Jun 21, 2019 -

Hex responded

Also, I love how they would greet you as soon as you drive up—not many places do that. The ladies at the other departments would come and ask if were okay and always stocking up complementary drinks and snacks. One thing for sure if WiFi should be available, even its posted but it doesn’t work. Can that be fixed? Thank you! I will be back soon.

Jun 24, 2019 -

Ancira Nissan responded

Hi Hex, Thanks again for the feedback. We are in the process of completely updating all aspects of our service department. We're moving service into the new Nissan building and adding more customer lounges, a kid's play area, more TV screens and upgraded WiFi. We'll be sure to let you know when everything is complete so you can come and visit and test drive the upgraded WiFi. Once again thanks and we'll see you next time.

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