
Ancira Nissan
San Antonio, TX
Filter Reviews by Keyword
By Type
6,411 Reviews of Ancira Nissan
Quick service with a smile, but EXPENSIVE. Ancira Nissan is a slick, polished, well-appointed and modern "big box" dealership. Walk in and you'll instantly be impressed by the modern slick look Ancira Nissan is a slick, polished, well-appointed and modern "big box" dealership. Walk in and you'll instantly be impressed by the modern slick look of the place — leather sofas and chairs, fancy chrome and plastic accents, neon and LED lighting, hardwood flooring, flat screen displays, glass divider walls, fancy coffee maker, those ubiquitous self-serving glass dealer "awards" and plaques, faux wood desks, polished concrete flooring in the service bay, etc. All of these "features" are designed to give you the impression of success and style. And while they're cool and all, they come at a hefty price. Expect to pay top-of-market prices for parts and service — as in shop rates that are upwards of twice what you'd pay in smaller markets, and 30-90% markups on wholesale parts prices. And, like most large dealership service departments, you'll never actually talk to a mechanic — they are shielded behind the firewall of your service rep who is your primary point of contact. The reps do their job adequately and with little fuss: They efficiently get you checked in, put you in a rental or direct you to the coffee and donuts, call you with the "bad news" when your vehicle is ready, and then interpret the final service report (i.e.: read it out loud to you) before politely ushering you to the cashier to collect your payment. All very predictable and systematic. In the end, it's a service department that gets the job done, but commands a steep price for all of the customer "perks" and location. Ancira Nissan Service is designed to cater to customers who are ignorant about the mechanical workings of their vehicle and therefore won't question any of the mechanic's findings and will pay top dollar simply for peace of mind. You have to trust that you aren't getting ripped off or oversold. However, this is a business, and most people know by now that dealerships make their biggest margins on service and not vehicle sales. When you are told by the dealership that your third brake light will need to be replaced to the tune of $450, but then you look online and find that you can do it for less than $150, you have to just start scratching your head. Caveat emptor, friends. More
Received excellent service and customer service. The service was to install the blind spot warning system. This was done in a very efficient and fast way. Very satisfied with the service. The service was to install the blind spot warning system. This was done in a very efficient and fast way. Very satisfied with the service. More
Frontier Everything went very smooth. They we actually able to save me some money on my financing. I was preapproved and you guys were able to find me a better Everything went very smooth. They we actually able to save me some money on my financing. I was preapproved and you guys were able to find me a better interest rate. More
Great Yogin is a Great salesman and gave me great service. Really enjoyed dealing with him and he went out of his way to come to my house to pick up title. Yogin is a Great salesman and gave me great service. Really enjoyed dealing with him and he went out of his way to come to my house to pick up title. More
Very helpful Took there time with your car did not rush the job just too get it out would go back they were very nice. Thank you so very much. Took there time with your car did not rush the job just too get it out would go back they were very nice. Thank you so very much. More
Travis is the best! I arrived Ancira Nissan Service at 6:50 am on 12/10/2019. It was my first visit and did not know where to start. Travis came out the office in this co I arrived Ancira Nissan Service at 6:50 am on 12/10/2019. It was my first visit and did not know where to start. Travis came out the office in this cold and windy early morning and asked me if I need help. I told him I have an appointment at 7am. He looked at iPad and started the service immediately. During the entire appointment, Travis not only just friendly, also he kept me informed and explained my questions patiently with very good knowledge, found additional issues I even did not know and worked with my extend warranty company. Best of all he promptly got my repairs done as I hoped without extra time waiting. On the way back, the problem of car was gone and drives way much smoother than before, which shows the quality of repair job on my car. If I could, I would give him 10 stars. I did not know the mechanic who worked on my car, but I like to thank him too for the excellent job! I will be back. More
Exceptional experience. The entire Ancira team made the car buying process simple and pleasurable. Yogin is very detailed and a true professional! He answered all our questi The entire Ancira team made the car buying process simple and pleasurable. Yogin is very detailed and a true professional! He answered all our questions and his followup is impeccable!. Timothy Wilson guided us through the overall process. More
Excellent service, treated me very well. Received excellent service, and I was treated very well due to my injury. Very quick service, nice facilities, will be returning next time car needs s Received excellent service, and I was treated very well due to my injury. Very quick service, nice facilities, will be returning next time car needs service More
Great service! Very friendly environment. The salesperson was patient and very understanding of our needs. The finance manager gave us a great service also. We have Very friendly environment. The salesperson was patient and very understanding of our needs. The finance manager gave us a great service also. We have already bought 4 vehicles from this dealer. We always get great deals and excellent customer service. More
Best car buying experience. They are on the customer’s side. Hong, my dealer, is for customers not for the seller. He understands the customer’s situation and tries best to meet the customer’s needs. I will bu Hong, my dealer, is for customers not for the seller. He understands the customer’s situation and tries best to meet the customer’s needs. I will buy a car from him again in the future More