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Ancira Nissan

San Antonio, TX

4.6
6,411 Reviews

10835 I-10

San Antonio, TX

78230

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6,411 Reviews of Ancira Nissan

October 06, 2020

Everything was good to go in and out quickly very open and honest no issues at all in regards to customer service and communication with me. More

by ANGELGUZMAN03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge De Los Santos
Oct 06, 2020 -

Ancira Nissan responded

Thank you, Angel!

October 06, 2020

They’ve always done a great job maintaining my vehicle. The work is always done right and completed in a timely fashion. Thank you gang! More

by HJAMBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard
Oct 06, 2020 -

Ancira Nissan responded

Thank you!

October 06, 2020

The ease and convenience of booking my appointment online was great. The customer service was clear and detailed in explanation. Thank you, Nissan. I appreciate your service. More

by CHRISTINAMENDEZ06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge De Los Santos
Oct 06, 2020 -

Ancira Nissan responded

Thank you, Christina!

October 06, 2020

Excellent service and wait time. It would be a nice perk if Ancira Nissan offered a complimentary wash with each service, like other dealers i've been to in the past. More

by GYNCLAN2
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Oct 06, 2020 -

Ancira Nissan responded

Thank you for your review. We actually do offer complimentary washes at the customer's request. We're doing our best to limit touchpoints with the ongoing pandemic, but we are happy to wash your car on your next visit. Please let your advisor know when you drop your car off. Thanks again and we look forward to seeing you soon!

October 05, 2020

It was my first car I have brought from Nissan I love the car the salesperson was very nice explain very thing that I question about the car I was very pleasant with the dealership More

by JOHNSRAMOS6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yogin Trivedi, Amanda Castillo-Gillis
Oct 05, 2020 -

Ancira Nissan responded

Thank you, John - we appreciate you!

October 05, 2020

This is the third vehicle we purchased from Ancira Nissan. Our sales woman Heather was by far the best we have encountered from start to finish. Everything she did for us was above and beyond. She mad More

by Yvonne Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Rosas
Oct 05, 2020 -

Ancira Nissan responded

Thank you so much, Yvonne. We hope you are enjoying your Murano!

October 05, 2020

Able to get my vehicle in and out in timely fashion. Dakota kept me informed of the status. The waiting area was clean and well spaced between other customers. More

by mjennings74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard
Oct 06, 2020 -

Ancira Nissan responded

Thank you!

October 05, 2020

Ancira has sold my family our last 5 vehicles. We dont go anywhere else because we trust the deals they offer us. Little negotiations and great financing options. Ancira is the best in town. More

by pharper4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Ofsdahl
Oct 05, 2020 -

Ancira Nissan responded

Thank you, Mr. Harper - we truly appreciate you giving us your trust. We hope you are enjoying your Titan!

October 05, 2020

I was nervous and wary concerning warranty, paying and not knowing the extent of the car issue, but Miguel (I think that is his name, so please check before giving credit)was professional, humble and cour More

by WLADYJ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 05, 2020 -

Ancira Nissan responded

Thank you for your feedback. We work hard to give every customer a great experience from the very beginning - it sounds like we had a few hiccups along the way. We are always looking to improve, and we're happy your visit with Miguel went well. Thank you!

October 05, 2020

The options for service were clearly explained and the work done appeared to fix the problem. However, most dealers clean up the vehicle after service, and Ancira didn’t even clean the windshield. Unaccep More

by jbtindol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham
Oct 05, 2020 -

Ancira Nissan responded

Thank you for your feedback - we're always looking for ways to improve. We do offer vehicle washes with service, however we're doing our best to limit touchpoints during the pandemic. Please let your advisor know on your next visit that you'd like your vehicle washed - we're happy to. We'll do our very best to earn that 5th star on your next visit - Thank you!

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