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Ancira Nissan

San Antonio, TX

4.6
6,411 Reviews

10835 I-10

San Antonio, TX

78230

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6,411 Reviews of Ancira Nissan

December 09, 2020

Great customer service and very friendly staff. Answer all my questions, very knowledgeable with services. Very attentive in asking if I needed any other assistance More

by DPAS99C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard
Dec 10, 2020 -

Ancira Nissan responded

Thank you for your kind review!

December 08, 2020

Mike was extremely knowledgeable and was extremely helpful and courteous with my me and my mother's vehicle for service. I believe him to be a great asset to Ancira Nissan. More

by CUATROMARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Dec 08, 2020 -

Ancira Nissan responded

Thank you so much - we love having Mike on our team!

December 08, 2020

I have been taking my Nissan Rogue to Nissan service since 2014. I’ve never had an issue and staff delivered great service and great work. More

by PMARTINE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard , Mike Andrews , Matthew Williams , Travis Timmin, Ottis Gregory, Josh Cheatham, Jorge De Los Santos
Dec 08, 2020 -

Ancira Nissan responded

Thank you!

December 08, 2020

I tried to avoid writing this but the dealership kept insisting that I do so here we go: I was not happy with this trip for service. When I pulled into the bay it took 22 minutes for anybody to come help More

by KURT17
Recommend Dealer
No
Employees Worked With
I don’t know who’s name to check, numerous people said they would help me in a short time but they didn’t
Dec 08, 2020 -

Ancira Nissan responded

I am disappointed to hear about your experience with us, Kurt. Our goal is a great experience for every customer, but we definitely missed the mark this time. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

December 08, 2020

Excelente service and attention, very respectful. The service start on time based on my appointment, as soon they finished they make sure I was aware and explained every charge on my invoice. Thank you f More

by Juan M Fuentes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 08, 2020 -

Ancira Nissan responded

Thank you!

December 08, 2020

Had a defect with the radio face in the dashboard of my 2020 Nissan Titan. It took about 4 to 5 days with no response after taking the vehicle in to the Ancira Nissan service department before we emailed More

by MARYLMINOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Dec 08, 2020 -

Ancira Nissan responded

We're sorry about the less than perfect experience, but we do truly appreciate your feedback. We're always looking for ways to get better. Most importantly of all, we're glad to hear your Titan radio is good to go. Thank you!

December 08, 2020

I recant my previous review. We've been told a third time, from yet another certified mechanic, that the shocks and struts are shot on the used Chevy tahoe we bought from Sameer. We told him before we More

by BOGGSVILLE67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sameer Ebrahim
Dec 08, 2020 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

December 08, 2020

Heather and mark anthony r a great asset to this organization that’s the reason we continue buying vehicles from Ancira yur company is only as good as yur employees. More

by PDL14o@yHoo com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Castillo-Gillis, Travis Timmin
Dec 08, 2020 -

Ancira Nissan responded

Thank you so much!

December 08, 2020

The customer service rep was very helpful and Miguel was very professional and efficient. Thanks. Your crew was able to fit me in which is important for me since it is a service vehicle. More

by woodworth2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Dec 09, 2020 -

Ancira Nissan responded

Thank you!

December 08, 2020

Always a pleasure seeing my favorite Nissan service advisor, Ottis. He is the best. Very attentive. Reviews services provided as well as upcoming needs. He’s the reason I drive 25 miles for service! More

by RODRIGUEZS50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
Dec 09, 2020 -

Ancira Nissan responded

We LOVE to hear reviews like this - thank you so much. We are really lucky to have Ottis on our team, and we truly appreciate you going out of your way to come see us.

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