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Ancira Nissan

San Antonio, TX

4.6
6,411 Reviews

10835 I-10

San Antonio, TX

78230

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6,411 Reviews of Ancira Nissan

April 15, 2022

People make this a 5 star dealership specifically Travis timmin and otis Gregory what a pleasure to work with professionals like these 2 !!!! More

by TATER12356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Timmin, Ottis Gregory
Apr 18, 2022 -

Ancira Nissan responded

Thank you so much for the review! We're lucky to have Travis and Ottis on our team!

April 15, 2022

Clean fast great communication knowledgeable courteous and took the time to go over serious and non serious recommendations. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory, Jorge De Los Santos , Miguel Villarreal, Jaime Esparza, John Garza
Apr 18, 2022 -

Ancira Nissan responded

Thank you so much for the review!!

April 15, 2022

Don, Hilda and specially Eyan were great after some inconveniences with James. I appreciate your help guys! More

by LUISFLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eyan Evans, James Cyriac, Hilda Martinez
Apr 18, 2022 -

Ancira Nissan responded

Thank you for the review! We do apologize that you didn't have a seamless 5 star experience but I'm glad our management team was able to assist you!

April 14, 2022

Extremely Satisfied with ANCIRA Nissan's Service Department Traveling from Kansas City to San Antonio, the plastic undercarrage protective shield on our 2017 Murano come off while we were driving More

by bryce55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gonzalez
Apr 14, 2022 -

Ancira Nissan responded

Wow!!! Thank you so much for the wonderful review!! Come back and see us again if you're ever back in town!!

April 14, 2022

Otis has always been, and continues to be, a great customer service technician. He is very good about explaining the service provided. More

by WAUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
Apr 14, 2022 -

Ancira Nissan responded

Thank you for the 5 stars!!!

April 14, 2022

John was very professional when I dropped off my vehicle for service. He kept me up to date with the status of my vehicle. Overall, I’m very satisfied with the service. I refuse to take my vehicle anywhere More

by MelRey3819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Garza
Apr 14, 2022 -

Ancira Nissan responded

Thank you so much!! We look forward to assisting you again!

April 14, 2022

The Ancira Nissan service team is second to none! This team is quick to respond when I first arrived, constant communication to ensure that I stay updated and delivered my car back to me in perfect More

by ammonchris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Villarreal
Apr 14, 2022 -

Ancira Nissan responded

Thank you so much for the wonderful review!

April 14, 2022

My experience was not that pleasant. I took my vehicle in for 3 issues it was having.. first I was offered a shuttle and not a rental knowing they’d be keeping my car over night. I ask More

by TIA.JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Timmin, Miguel Villarreal
Apr 14, 2022 -

Ancira Nissan responded

Tia, my name is Hilda and I'm the Owner Loyalty Manager here at Ancira Nissan. I am so disappointed to hear about your experience with our Service Department. Please give me a call at 210-558-5028 so I can look into this for you and see if there's anything we can do. I look forward to hearing from you! - Hilda Martinez, Owner Loyalty Manager Ancira Nissan

Apr 18, 2022 -

TIA.JONES responded

Hilda, I have called that number 4 times over the past few days since you responded and no one ever answers it, there is also no voicemail.. it just rings indefinitely.

April 14, 2022

The team at Ancira Nissan exceeded my expectations. This was my first time buying a Nissan and even visiting a dealership. Much credit goes to our sales consultant, Mr. Joshua Medina. He went above and More

by CB0146
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Nairn, Joshua Moreno, Jaime Esparza
Apr 15, 2022 -

Ancira Nissan responded

Thank you very much - we appreciate you!

April 14, 2022

Ancira Nissan provided excellent customer service. Arthur ensured my loaner car was clean and ready to drive. Brian saw me waiting for my my technician, who was assisting another customer, and jumped More

by Lisalash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian (service dept) and Arthur (service dept), Demi Terrazas
Apr 15, 2022 -

Ancira Nissan responded

Thank you very much!

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