
Ancira Nissan
San Antonio, TX
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6,411 Reviews of Ancira Nissan
I have yet to be disappointed with the service I receive here. The employees are very friendly and professional. Saturday oil changes are a long wait at times but they do inform you of the wait time prior. here. The employees are very friendly and professional. Saturday oil changes are a long wait at times but they do inform you of the wait time prior. The great service you receive makes the wait worth it. More
Despite my impatience, Joshua, my Service Advisor, provided excellent customer service and maintained his professionalism throughout the process. The lobby was well kept and my car is running great! provided excellent customer service and maintained his professionalism throughout the process. The lobby was well kept and my car is running great! I also loved the shuttle service. Overall, it was a great experience. More
Did not appreciate the bait and switch tactics! This is my 5th purchase from Ancira Nissan and possibly my last. The vehicle was advertised at $17,877. Accessories that I did not ask for were slipped into my 5th purchase from Ancira Nissan and possibly my last. The vehicle was advertised at $17,877. Accessories that I did not ask for were slipped into the purchase agreement and glossed over making the sales price almost $20,000! When I asked about the “accessories “ I was told that they were included and could not be taken out of the vehicle. I was told that the price would be reduced to “at cost” since I was a valued customer. The next day while my car was being serviced, I was told they were installing one of the “included” accessories. I did restate that I did not want to purchase any additional accessories and was directed back to sales. Luckily, they were able to remove that particular accessory and adjust the price. I really don’t appreciate being lied to when purchasing a vehicle! I am a repeat customer and am happy with Nissan cars! Next time, I may go to Gunn no haggle pricing to avoid this type of behavior. Lou was pleasant to work with but this really leaves a bad taste in my mouth! More
The service I received at the dealership was excellent. My Titan truck was serviced quickly and professionally. The waiting area also allows for social distancing to prevent spread of Coronavirus. My Titan truck was serviced quickly and professionally. The waiting area also allows for social distancing to prevent spread of Coronavirus. More
Miguel was fantastic and communicated with me well throughout my whole visit. He made sure I was taken care of, he made it very easy, quick and friendly! throughout my whole visit. He made sure I was taken care of, he made it very easy, quick and friendly! More
I can’t say enough good things about my whole experience when I bought my 2020 Pathfinder. They were so nice and made me feel so welcome to be there! Thanks you Yogin ! when I bought my 2020 Pathfinder. They were so nice and made me feel so welcome to be there! Thanks you Yogin ! More
Service was awesome. The representative kept us informed at all time on how everything was going. She explained everything in great detail. All together Service was great . at all time on how everything was going. She explained everything in great detail. All together Service was great . More
We made an appointment to get my daughters car serviced and as we walked inside no greeting from the counter. The gentleman who assisted on the oil change was very helpful. and as we walked inside no greeting from the counter. The gentleman who assisted on the oil change was very helpful. More