
Ancira Nissan
San Antonio, TX
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6,411 Reviews of Ancira Nissan
Came in to have my battery checked. Purchased 2018 from Ancira. Was advised I needed a battery and one clamp needed replacement as acid was eating into it. Went back to my oil change and inspection 3 mon Ancira. Was advised I needed a battery and one clamp needed replacement as acid was eating into it. Went back to my oil change and inspection 3 months ago and the battery,terminal & cables were check as needing attention. Was not advised a wait time for repairs. Estimate was given that I needed a new battery and deductible was around $62 and $35 to replace terminal. Two hours later, I was advised it would be another hour. Requested my car to set up another time. Was then told it would be 20 minutes-was about 30 minutes. I watched the mechanic on the screen in waiting room. Did not replace clamp but blew out acid. When I got ready to pay my bill, deductible was shown $91 and was advised a mistake was made, The charge for clamp was not there but a charge for corrosion application was for around $24. Previously, work has been acceptable. Guess bad day for all. More
I highly recommend Ancira Nissan. I brought my car to get it inspected and to take care of a safety recall. Scheduling the appointment was easy. On the day of the appointment I dropped the car in the morning it inspected and to take care of a safety recall. Scheduling the appointment was easy. On the day of the appointment I dropped the car in the morning and told them that I was going to pick it up in the afternoon. Ottis my service advisor called me in the afternoon to notify me the car was ready. He also informed me about some recommended maintenance for the car. He was cordial and professional. I have been a customer since 2013 and always get an exceptional service. More
Friendly, service manager helpful, however that does not let Nissan off the hook for a steering gearbox leak with only 48,000 miles. Some fair adjustments to client in order for repairs. let Nissan off the hook for a steering gearbox leak with only 48,000 miles. Some fair adjustments to client in order for repairs. More
Daytona has done an excellent job everytime I’ve come in for service she goes over and above and she is an asset to Ancira I won’t deal with anyone but Dayton for service she goes over and above and she is an asset to Ancira I won’t deal with anyone but Dayton More
Angel sales person was great. He was patient with me and happy that used car that I purchased was serviced. Thanks Will Recommend to friends happy that used car that I purchased was serviced. Thanks Will Recommend to friends More
Otis always understands my service request & keeps me informed on the waiting repair status. He is always positive. He is an outstanding advisor. I’m glad you have him on your team. informed on the waiting repair status. He is always positive. He is an outstanding advisor. I’m glad you have him on your team. More
Ana was amazing as usual and always treats me like family. That's why I drove in from Houston to see her. Conor was awesome and made the process quick and easy! Couldn't ask for a better team. Thanks family. That's why I drove in from Houston to see her. Conor was awesome and made the process quick and easy! Couldn't ask for a better team. Thanks guys! More