Ancira Nissan

Mr. Massad Hannawi was very helpful and explained all the steps that were taken to take care my vehicle and called me to let me steps that were taken to take care my vehicle and called me to let me More

Always friendly, clean and make you feel at home. Never have to wait long from the time they take your car to finish. And it was washed. have to wait long from the time they take your car to finish. And it was washed. More

They do a great job every time I got and the customer service even better i have never had a bad experience, every one is so nice. service even better i have never had a bad experience, every one is so nice. More

Unfortunately I purchased a vehicle, but let me explain what happened and why i will never return to Ancira Nissan. First, was the comment from Eyan..."If you leave, we are not chasing you" and Second, al what happened and why i will never return to Ancira Nissan. First, was the comment from Eyan..."If you leave, we are not chasing you" and Second, allowing me to take the vehicle home to only strip it from me the next day. We all know how dealerships work. They go back and forth with the numbers all day long even though you say I can only afford this...why they do this I have no idea. They make you feel like the deal is doable and it will work and then they try to stick it to you by hiding numbers and not wanting to explain to you in detail what these numbers are and where they got them from. That is like pulling teeth. I wish there was a simpler process where all this waste of time did not have to happen but I guess for now we need to deal with all that mess. My time is valuable and I always tell them, if you cant give me what i want then its ok, but to let me leave with the vehicle and then strip it from me the next day because now they think I will just take whatever offer they give me is truly unacceptable. Sales guy was nice until I didn't buy two cars because of the numbers. After that, all smiles went away and I got the silent treatment, but what did i expect, I was told by Eyan...if you leave we are not chasing you. Sad we are all probably just a number for their quota and to us this is a huge investment that we are trying to fit in our budgets through these uncertain times. I wont return. Luckily I went to Toyota and was able to purchase two trucks with everything I needed. More

Great experience, Miguel went above and beyond my expectations. No other Nissan dealership service department in San Antonio compares. Glad to know I can rely on Ancira Nissan. expectations. No other Nissan dealership service department in San Antonio compares. Glad to know I can rely on Ancira Nissan. More

Great information on all that was needed. Travis did a great job explaining the details and pricing. We were also offered a loaner car so that they could investigate the problem throughly great job explaining the details and pricing. We were also offered a loaner car so that they could investigate the problem throughly More

Nothing personal about my rep , but I felt that despite having my car for more than a week nothing was accomplished , musty smell still there having my car for more than a week nothing was accomplished , musty smell still there More

I didn’t have appt so I had to wait time went by fast. Running low on water manage to get two bottles. I got there at 12 you g lady said it would be 1 1/2 hour wait. Then she comes back and says I need Running low on water manage to get two bottles. I got there at 12 you g lady said it would be 1 1/2 hour wait. Then she comes back and says I need a tire I picked up a nail on the side of the tire and it would run 2 or 300.00 for one tire. I said the last time I was here I had to buy another tire and it was only 135.00 well she comes back and says 169.00 I ok . My sons said next time ask to see your tire because you already bought 2 tires, also I just got my first oil change 10,130 miles I leased the car in October of 2019, I shouldn’t of picked up nails so I left about 246. Very tired More

Awesome service, the only improvement I think is the wait time to get the job done even if you have a pre appointment. Quality of service is good time to get the job done even if you have a pre appointment. Quality of service is good More

Ancira Nissan is always very clean and the employees helpful. Social distancing is observed. I saw a dad with a little girl walking around to keep from getting bored and an employee helped out by direct helpful. Social distancing is observed. I saw a dad with a little girl walking around to keep from getting bored and an employee helped out by directing them to the children's area. Awesome! More