Ancira Kia - Service Center

Very pleased with staff and service, thanks. I was surprised to have the repairs made on one day. I call that excellent service, im impressed surprised to have the repairs made on one day. I call that excellent service, im impressed More

awesome I always take my car in to Bianca. She's always accommodating as much as she can be, informative and funny. I've never had my car there for longer tha I always take my car in to Bianca. She's always accommodating as much as she can be, informative and funny. I've never had my car there for longer than a day even with several service items. Shes truly awesome! More

Great Customer Service Went in to have my vehicle serviced and from the time i arrived to when the service was complete everyone was very professional and courteous. My car Went in to have my vehicle serviced and from the time i arrived to when the service was complete everyone was very professional and courteous. My car needed additional things done and they were awesome at explaining what was needed and why and when all was done my car very clean and running great. More

Great Service Laura did an outstanding job when I took my Kia Soul in for its maintenance Saturday morning. She was courteous, sincere and showed pride in her work. Laura did an outstanding job when I took my Kia Soul in for its maintenance Saturday morning. She was courteous, sincere and showed pride in her work. Great job Laura! Keep up that awesome attitude! Also, thanks to the ones behind the scenes who serviced and cleaned my car! Great job! Many blessings to all of you🙏🏻. More

Bad Experience BAD EXPERIENCE!!! I purchased a car in the summer of 2017, and it was a stressful but ultimately somewhat satisfying experience. I believe the salesm BAD EXPERIENCE!!! I purchased a car in the summer of 2017, and it was a stressful but ultimately somewhat satisfying experience. I believe the salesman did everything he could. I still had to go through all of the wasted time of haggling back and forth, but I would have still recommended them. My situation is with service after the sale. I received a call from someone in service. Not sure who it was, but I returned the call and no one had any idea about it. I thought no problem. But when I asked to talk to the manager Jay, he was very rude and uncaring. He behaved as if I were bothering him. From the beginning, his response upon receiving the call was "hello" followed by my response of "hello". The conversation remained silent, as I followed up by asking his name and his position, which clearly annoyed him. He offered no help and was quite indifferent on the matter. I am left sitting here wondering what to do! More

Best service I have ever got Heather was awesome she was very knowledgeable and professional Tom was also great and Ernest was great also the deal ship was clean and had a good in Heather was awesome she was very knowledgeable and professional Tom was also great and Ernest was great also the deal ship was clean and had a good inventory More

***SuperStar Service Employee*** Ms. Laura Verdecanna was absolutely amazing with the service she provided me at Ancira Kia. Extremely knowledgeable, patient, and kept all her promise Ms. Laura Verdecanna was absolutely amazing with the service she provided me at Ancira Kia. Extremely knowledgeable, patient, and kept all her promises. The service center was extremely packed both days I went in, but she showed no stress and managed to stay focused, organized, and showed she was trying her best to get all her customers taken care of in the quickest time possible. Great job Laura and thank you! Mr Peña More

Great service!! very enjoyable service experience yesterday and today. Had two separate vehicles needing maintenance and was treated professionally by all the staff very enjoyable service experience yesterday and today. Had two separate vehicles needing maintenance and was treated professionally by all the staff. Highly recommend Ancira Kia for all your service. More

Rude service department staff I bought my 2014 Kia Soul from Ancira Kia three years ago. I have brought my car solely to them for recalls and service. My car has only 32,000 miles I bought my 2014 Kia Soul from Ancira Kia three years ago. I have brought my car solely to them for recalls and service. My car has only 32,000 miles on it. I got in my car to go to work this morning and my A/C was blowing out hot. I called Ancira Kia to see if I could bring it into their service department and the lady proceeded to tell me that it sounded like it needed freon and that their next available appointment wasn't for another week. She didn't ask me any questions about my vehicle. I'm sorry, but it shouldn't need freon at only 32,000 miles. It's August in South Texas and over 100 degrees. I'm not waiting a week for my car, which I'm still paying for, to be fixed. I was very unimpressed with how rude she was. I called Legend Kia and they got me in the same day. Turns out the compressor was out... under warranty. Not a freon issue at all. I will no longer be using Ancira Kia. More