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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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August 28, 2021

Excellent service during every visit. Open for walk-ins and always suggest services before charging the customer! More

by Treehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

August 27, 2021

Service advisor was great told me it might take about 2 hours to complete. I was out in about 40 minutes. His name was Ean or Ian. Great job More

by Poppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian
Aug 31, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

August 27, 2021

Customer service was quick and to the point. No long time wait. Area very clean More

by mjclinkscales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Ancira Kia responded

Thanks for the great rating! Amazing things can happen when you aim for excellence! Come back soon! - Brian Rodriguez, General Manager

August 25, 2021

Very professional service. Makes me feel confident that my car is being taken care of. More

by ravilabauman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Ancira Kia responded

Thanks for the great rating! Amazing things can happen when you aim for excellence! Come back soon! - Brian Rodriguez, General Manager

August 24, 2021

Ian my service advisor and Javier the service manager did an exceptional job of keeping me apprised of the progress of my Sportage service but also listened to my concerns and effectively resolved the proble More

by roger16211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Ian
Aug 27, 2021 -

Ancira Kia responded

Roger, thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Ian and Javier. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

August 24, 2021

Very polite..There customer service is wonderful..Very kept inform on the progress of my service on my vehicle.. More

by Von
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Ancira Kia responded

Thank you, Von, for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

August 23, 2021

The young man in the service or who attended me was very polite and very thorough in explaining processing was able to answer my questions. More

by Ramirro79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Granger
Aug 27, 2021 -

Ancira Kia responded

Ramirro, thank you for the great rating! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

August 23, 2021

Excellent service, very quick , easy , and extraordinary personnel, I love to get my kia the service because the customer service is fantastic More

by Esojpitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Esojpitt responded

Excellent customer service, express really mean it , Im very happy with the customer service and the job did in my SUV in no time I do really recommend this location

Aug 27, 2021 -

Ancira Kia responded

Eso, thank you for sharing your fantastic experience with us! Thank you for choosing us for all your vehicle needs and Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

August 22, 2021

They met all my expectations! Great bunch of people. They explained my options regarding what my car required. They are a great team! Thanks! More

by rosssuniga
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Ancira Kia responded

Thanks for the great rating! Amazing things can happen when you aim for excellence! Come back soon! - Brian Rodriguez, General Manager

August 21, 2021

Amazing people with amazing service. Helped me to purchase my first vehicle and made the process easy to understand. More

by Ian C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anette Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Higginbottom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone
Aug 27, 2021 -

Ancira Kia responded

Ian, thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

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