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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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September 21, 2021

The building is very clean and all 0ersonn2l are very curious and pricing is great and don't take long pretty quick to get customers out. More

by alicezamarripaaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Alice! We aim to provide the best in customer service and we thank you for your feedback. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

September 20, 2021

The employees are always very friendly. In addition to that they keep you informed when you’re waiting. They don’t try to sell you things you don’t need. More

by Millcast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Mill! We aim to provide the best in customer service and we thank you for your feedback. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

September 17, 2021

Bought several cars here, all family members now own a kia Rio, Great dependable cars. Ancira kia has always done a great service for me, THANK YOU More

by Mfortunato5283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mfortunato5283 responded

Great job!! Great Dealership!!

September 17, 2021

They are very reliable and honest. And efficient. And courteous it keeps me coming back More

by crcokecrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! We aim to provide the best in customer service and we thank you for your feedback. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

September 17, 2021

Great experience! Car was finished early and my advisor was awesome and on top of things! More

by Riosmisti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Grainger
Sep 21, 2021 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

September 16, 2021

Ian rocks in customer service. He did exactly what he said he would do. It’s been a while since the service department has impressed me this much. I took the van for a recall issue and oil change in Marc More

by mario.montoya30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian
September 16, 2021

Nice work done to my car I drop off this morning to be serviced got it back in time More

by Gtony22000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Did a good job fix problem and listen to my concerns very satisfied just need more communication I had to call to xx for update More

by YvonneGonzales11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Ancira Kia responded

Yvonne, thank you for sharing your experience with us. We appreciate any and all feedback. We hope you come back soon! - Brian Rodriguez, General Manager

September 15, 2021

I don't know if you can make my service experience any more amazing than it has been. I am forever grateful to Javier and his team for making my experience that amazing. I know that when my car has issu More

by Karina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Well , I trust the work they do. Only thing again especially when someone leaves the car overnight is to inform them that we did get all the information and we will update you on status . That would More

by Kia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 16, 2021 -

Ancira Kia responded

Thank you for sharing your experience with us. We appreciate any and all feedback. We hope you come back soon! - Brian Rodriguez, General Manager

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