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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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September 27, 2021

Prompt, friendly, personalized service. I was a little early for my appointment yet they accommodated me right away. I waited only 45 minutes for the service to be completed! More

by eads.carlCarlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker Dixon 5 Stars
Sep 28, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! We aim to provide the best in customer service and we thank you for your feedback. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

Sep 28, 2021 -

eads.carlCarlos responded

My car was also vacuumed while I was there. That was nice!

September 27, 2021

Every happy with the customer service by Ian and the car maintenance my vehicle received. More

by Valle0965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Grainger
Sep 30, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! We aim to provide the best in customer service and we thank you for your feedback. I will also be sure to share your kind words with Ian. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

September 27, 2021

Dealer was overwhelm with MV’s for service to which I was informed expect 3-4 hour wait. My K12 was ready in 2 hours & that’s inspite of the manpower shortage for service techs More

by ben455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Ancira Kia responded

Thank you, for the 5-Star rating, Ben! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

September 25, 2021

The place is very clean and everyone is very courteous and mindful l enjoy being there while my car is being serviced especially today that Tucker Dixon was very helpful in getting me a very reasonable pr More

by galorenzo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker Dixon
Sep 28, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff and I will be sure to share your kind words with Tucker. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

September 25, 2021

I had a great experience specially with Ian thank you so much great customer services More

by Cporcayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian
Sep 28, 2021 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff and I will be sure to share your kind words with Ian. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

September 25, 2021

Took my sons car in , the check engine light was on . Ian was amazing , he fixed the issue . He was friendly and very nice More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian was amazing
Sep 28, 2021 -

Ancira Kia responded

Claudia, Thank you for sharing your awesome experience with us! We aim to provide the best in customer service and we thank you for your feedback. I will also be sure to share your kind words with Ian. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

Sep 28, 2021 -

Claudia responded

Ian was amazing , great employee

September 25, 2021

I have purchased 3 KIA’S from Ancira from the same sales person , Peter he alway listened to what I was looking for in a vehicle. Always satisfied. More

by F.grigsby62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! We aim to provide the best in customer service and we thank you for your feedback. I will also be sure to share your kind words with Perter. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

September 24, 2021

Great service courteous / professional people that will Great service courteous / professional people that will go out of their way to take care of your needs. Will definitely continue to deal with Ancira More

by Richard.casiano59
Recommend Dealer
Yes
Employees Worked With
Mitch Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Bosmans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle did a great job
Sep 28, 2021 -

Ancira Kia responded

We appreciate your 5-Star rating, Richard! You can always count on great customer service from our dedicated staff and I will be sure to share your kind words with Ian. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

September 23, 2021

Fast and great service. Friendly customer service. I usually use World Car KIA South, they referred me to Ancira KIA location. More

by LOpio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

September 23, 2021

Everyone was super nice, place was extremely clean, and my car was ready before the allotted time More

by BG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name
Sep 28, 2021 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

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