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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews
Call Service Center (210) 934-2072

823 Reviews of Ancira Kia - Service Center

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October 23, 2021

The best service manager, Javier, and his wonderful staff. Reliable, understanding and concerned about our safety. Always friendly and willing to help. Thank you for all. More

by Lole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Lole! I'm happy to hear you choose us for all your vehicle needs and I will be sure to share your kind words with Javier. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

Oct 27, 2021 -

Lole responded

You are very welcome, Brian. My compliments come from the bottom of my heart. God bless you all.

October 23, 2021

Excellent and friendly service. Always going above and beyond to ensure a pleasant experience. When my vehicle had to stay with them one more day my service team made sure I had transportation to get me h More

by garzajudy14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Garza and Ian Grainger
Report | Print
Oct 27, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. I will also be sure to share your kind words with our staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

October 22, 2021

Really good service and can answer any questions that you have will recommend to other people More

by Jpadin85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Higginbottom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Ancira Kia responded

We appreciate the great rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

October 22, 2021

Courteous friendly, concerned, kept you informed on status of your vehicle, reliable reprenstatives. Very helpful. More

by Janief29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Placid Mayorga
Report | Print
Oct 27, 2021 -

Ancira Kia responded

We appreciate the great rating, Janie! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

October 22, 2021

Staff is prompt, courteous and experienced I highly recommend this location and business keep thriving Mike in Service professional and knowledgeable helps you understand the process his voice is ca More

by monicamprado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Report | Print
Oct 27, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Monica! I'm happy to hear you choose us for all your vehicle needs and I will be sure to share your kind words with Mike. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

October 21, 2021

Great employees Tucker, Diego, Staff. They Care about The Company AND Customer. Great Winning Combination. More

by Ethel Pedraza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TUCKER, DIEGO, STAFF Service Dept
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Oct 27, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Ethel! I'm happy to hear you choose us for all your vehicle needs and I will be sure to share your kind words with Tucker, Diego, and the staff. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

Oct 27, 2021 -

Ethel Pedraza responded

Great group, looking forward to many days ahead. I was for 17 years with North Park MAZDA (on San Pedro) they were also a Great group. The reason I changed was because they are Making MAZDA’s TOO BIG…. & the back seat too small. So I FOUND THE KIA RIO S, perfect just right. Roomy inside, great car Over ALL. To add a cherry on top GREAT SERVICE DEPT. (a Great service dept is the BACKBONE OF A GREAT DEALER SHIP) Ethel Pedraza

October 20, 2021

Every time I go in for service, I have had a excellent experience. Depends on what service I am having done I never have to wait long. More

by rm104020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. I will also be sure to share your kind words with our Service Department. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

October 19, 2021

Always good service in a timely manner. Will recommend the dealership to my friends for sales and service. More

by Rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
Report | Print
Oct 27, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Rosemary! You can always count on great customer service from our dedicated staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

October 18, 2021

3rd kia we have all great service at Ancira we're not a number or just a customer we are family. More

by georod46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. Thank you for being a part of the Ancira Kia Family! - Brian Rodriguez, General Manager

October 14, 2021

Ancira Kia service department has always exceeded my expectations when my cars are in for service. The advisors are always very friendly and helpful. My vehicles are always ready when, if not before, More

by Trobinson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Report | Print
Oct 19, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

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