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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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January 23, 2022

Advisor friendly and let me know that they were running behind when I checked in. Car vacuumed and windows cleaned before I got my car back. Grateful to be able to take my car in on the weekend instead of More

by Reneemathis62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Renee! You can always count on great customer service from our dedicated staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

January 22, 2022

Customer service very good. Everyone very polite It’s didn’t take too long to accomplish the job. Very pleased More

by mjclinkscales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

January 22, 2022

It was so painless I can see why the reviews are so good my service advisor answered all my question with a smile I will be back to bring in my car to get my buttons fixed because I didn’t have the time to More

by Weethforrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff and I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

January 21, 2022

Excellent service, , the service representative was very helpful and advised me of things needed to be replaced in order to my vehicle maintained properly. More

by rv.52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

January 21, 2022

Great dealership have purchased 2 vehicles. Will continue purchasing vehicles here. Great service provided. Bianca was great More

by And070510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Muriel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Bianca. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

January 21, 2022

The deership care about quality work and customer service. My technician Michael had the patience of a saint! More

by Cjpetitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Technician
Jan 21, 2022 -

Cjpetitt responded

The quality and transparency of my repairs gave me confidence the work was being done right.

Jan 24, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Michael. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

January 21, 2022

Very helpful and fast. Provided accurate and timely updates about maintenance, and delivered car when promised. Provided transportation to and from dealership while waiting for vehicle to be repaired ( More

by Anonymous-21Jan22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff and I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

January 19, 2022

Very courteous and polite team with knowledge on the returning customers and willing to go the extra mile to help you out. More

by alicezamarripaaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating, Alice! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

January 18, 2022

Was outstanding Good service people were nice I will tell a friend about it if you want to get a car or SUV I would recommend it More

by Amadomelissa5672
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

January 17, 2022

Super quick service, very nice and polite people, they make everything easy and simple. Thank you! More

by Melina.rod04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating, Melina! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

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