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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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February 11, 2022

Mike was great! My oil pressure sensor was malfunctioning, and even though a good number of mechanics were out due to COVID, he and the techs had my car fixed less than 24 hours later. I was e More

by isaiahsperez20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 16, 2022 -

Ancira Kia responded

Isaiah, thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Mike. Welcome to the Ancira Kia Family and Thank you for trusting us with all your vehicle needs! - Brian Rodriguez, General Manager

February 10, 2022

Excellent support, decent charges, prompt service, Excellent support, decent charges, prompt service, responsive to needs and took care of needs. No pressure dealing with them. More

by MBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Ancira Kia responded

Thank you for the 5-Star rating! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

February 10, 2022

My trip was very quick even without an appointment. The employees were considerate and friendly. More

by aeris.samudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us, Aeris! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

February 10, 2022

They were friendly, quick, clear communication and made the process painless. They answered all my questions. More

by Happy 4Runner owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
Feb 14, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

February 08, 2022

Always so friendly and thorough at this service shop! Been coming here for years to get my Kia serviced! More

by lizverduzco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Placido
Feb 09, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating, Liz! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

February 07, 2022

Service mgr., Mike, goes above and beyond meeting our expectations with excellent communication & customer service! We drive over an hour to have our car serviced at Ancira KIA. We do this because we k More

by Grannysue6253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service Department
Feb 09, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Mike, Susan, and Tom. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

February 05, 2022

We drove from out of state and had a road trip emergency. Our engine failed on a 16 hour drive. We called Ancira Kia and they got us right in! They even diagnosed the problem as soon as we got there. More

by Leoiv75@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 09, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Mike. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

February 05, 2022

Service was pretty quick for the amount of people in the service department. Ian was very nice and resourceful with any questions I had. More

by iWrekk24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Ancira Kia responded

Thank you, for the 5-Star rating! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

February 05, 2022

Everyone at Ancira is friendly and knowledgeable. Would definitely keep going back and i willl definitely recommend this place. More

by gomezveronica30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us, Veronica! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

February 04, 2022

Yes,,Mr.Mike is the best with his approach & he made sure my hybrid battery was fully charged up.He,, made sure everything was checked out.please, let him know ms.croft mentioned this. Affirmations r very im More

by ms.croft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael the service advisor up front was excellent.
Feb 07, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Mike. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

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