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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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February 26, 2022

Had speedy excellent service. Placid was friendly and not pushy about sales. Had a great oilchange. More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Gina! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Placid. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

February 26, 2022

Really great customer service. Called as soon as they knew what the problem with my vehicle. More

by yourangel2473652001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

February 25, 2022

Appointment on schedule did not have to wait, friendly service staff and knowledgeable, when the service was completed informed me to review and pick up my vehicle on time, great customer service, thank y More

by Yuthong 55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

February 25, 2022

Awesome Service, Great Hospitality,Great Service! !! Didn’t have to wait long, was called when service was done, Great Job!!!! More

by luluserros
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Serros
Feb 28, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us, Lulu! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

February 23, 2022

We get good service from great employees. Today we got finished in good time. We always make an appointment, but aren't taken in time. We are told that's because of walk ins. What is the poin More

by monsmtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Muriel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Ancira Kia responded

Thank you for sharing your experience with us! We aim to provide the best in customer service and we thank you for your feedback. I will also be sure to share your kind words with Amanda. Thank you for being a part of the Ancira Chevrolet Family! - Brian Rodriguez, General Manager

February 23, 2022

I always feel that they check everything even if I just bring it in for an oil change. Very honest More

by the2nausslaurel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

February 22, 2022

I just like to tank the service adviser Diego, for the good work and keeping me well informed of the repairs / future preventative maintenance needed in the future. More

by Gerardo P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Feb 28, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Gerardo! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Diego. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

February 21, 2022

Diego🙌 asked Andy🙌 to examine my car. ..found problem within 15 second. Both Great Guys!!! More

by brburt8@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego...Andy...one more guy didn't get his name.?????
Feb 28, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Diego. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

February 18, 2022

Just wanted to say thanks for a job well done, my car is running great! customer service was by Mike & Javier was fantastic! More

by johnnyrsuperstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike - service department
Feb 21, 2022 -

Ancira Kia responded

Johnny, thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Mike and Javier. Welcome to the Ancira Kia Family and Thank you for trusting us with all your vehicle needs! - Brian Rodriguez, General Manager

Feb 21, 2022 -

johnnyrsuperstar responded

you bet Brian - Thanks again 👍

February 17, 2022

Tucker Dixon is awesome and should be elevated to a manager position. He's great with customers and would be a great asset running customer service or future drives. I appreciate the detail, free glas More

by Thilscher2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Dixon
Feb 18, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Tucker. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

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