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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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March 18, 2022

Ian our service rep was always nice from when we first dropped off the car. He was empathetic to our situation and did all that he could to help. I was never rushed to make a decision about my service a More

by Kiamom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Grainger
Mar 23, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Ian. Welcome to the Ancira Kia Family and Thank you for trusting us with all your vehicle needs! - Brian Rodriguez, General Manager

March 18, 2022

Service times and scheduling are very convenient and wait time is very reasonable and quick. More

by trevino4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us, Trevino! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

March 18, 2022

Listen I was very impressive of how you perform your your performance was excellent on too of everything More

by Kamelli1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Am sorry don't remember his name but he dealt with me on my car service
Mar 21, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us, Kamelli! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

March 17, 2022

My experience today was excellent and the service person was very helpful. Even using the appointment schedule that fit my schedule for the day! More

by emiliovillarreal54@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Placido Mayorga
Mar 21, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us, Emilio! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

March 17, 2022

Took my car to the other Kia dealer in town not to mention any names and said nothing was wrong with my car took it to Ancira and they found the motor was locked up they rock I will use Ancira every t More

by alleviate.rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego In the service department
Mar 21, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Alle! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

March 17, 2022

Smile face with Excellent service. Big thanks to Mr.Placido for everything. Kia Ancira the Best More

by Muslim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Placido
Mar 21, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Placido. Welcome to the Ancira Kia Family and Thank you for trusting us with all your vehicle needs! - Brian Rodriguez, General Manager

March 16, 2022

This dealership is clean, welcoming, efficient. All appointments are made and met in a timely fashion. Any issues are addressed immediately and cleared through communication based on customer sati More

by Jjamesb4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Placido Mayorga
Mar 18, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family and Thank you for trusting us with all your vehicle needs! - Brian Rodriguez, General Manager

March 15, 2022

Very Easy and very fast service they had great communication and very professional service was given More

by virginiaoconnor85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Ancira Kia responded

Thank you for the 5-Star rating! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

March 15, 2022

Wait time is a little long but service is good they know about the car More

by edmartre1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating, Ed! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

March 15, 2022

Efficient and friendly service. I especially appreciated the van service to my home so I could leave car at dealership for scheduled maintenance. More

by annevb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Ancira Kia responded

Anne, thank you for sharing your awesome experience with our Service Department! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family and Thank you for trusting us with all your vehicle needs! - Brian Rodriguez, General Manager

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