Back

Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

Sort by
May 20, 2022

My visit today was great. Nothing bad. Service rep listened to everything I asked for! More

by dianaalsop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Placido
May 25, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating, Diana! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

May 19, 2022

I went out of town for the weekend left Friday. Drop my car off before I left. Told him I would be back on Tuesday to pick up my car they said no problem you can leave it for the weekend. Received More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating, Robert! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

May 19, 2022

Immediate service kept me up to date on my car repair was done on time mike Andrews was great explaining everything to me More

by jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Andrews
May 25, 2022 -

Ancira Kia responded

JoJo, thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Mike. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

May 25, 2022 -

jojo responded

Yes I really liked Mike he was very helpful answered all my questions got my car ready on time I would like to work with him again next time my car needs service thank you

May 19, 2022

Good service and a fair price! Our service advisor was the best! I will come again! They even washed my vehicle! More

by WagMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

May 17, 2022

Courtesy,welcoming,attentive,helpful, answered questions, kind, wanting to help you, Asking if you had questions, gave me advice re: steering wheel how to unlock it how to check the mileage More

by Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel M.,Maria G, cashier made PMT for services
May 20, 2022 -

Ancira Kia responded

Ruth, thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

May 15, 2022

The service provided as done quickly and with no issues. Great job and experience all around. More

by Mikecan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating, Mike! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

May 15, 2022

Great service, friendly technicians, would gladly come back again. Issues with new car model will be worked out over time. Loving my ancira kia. More

by Roccoflibrandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

May 14, 2022

They went above and beyond to make sure our vehicle was in good running condition. More

by Vaquero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Placito
May 14, 2022 -

Vaquero responded

Keep up the good work!!

May 12, 2022

Mike Andrews of the Sevice Department works well with customers and has his crew operating at the highest level. More

by David page
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
May 20, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, David! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Mike. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

May 11, 2022

Although I had an appointment it took a couple of hours for an oil change. I know employees are hard to come by now, however the price of an oil change could be a little less. An oil change is something ou More

by gdieringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Placido ?
May 20, 2022 -

Ancira Kia responded

Thank you for sharing your experience and feedback with us! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

...
52
...