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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews
Call Service Center (210) 934-2072

823 Reviews of Ancira Kia - Service Center

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June 03, 2022

Very good service at the service department the car was ready at time they promise More

by enriquezuniga57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Placido
Report | Print
Jun 08, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us, Enrique! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

June 01, 2022

Service was awesome, the personnel friendly and very helpful. Kept me informed as to how long it would take. More

by Lylmadant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

June 01, 2022

I’m always greeted courteously and professionally by the KIA personnel. They’re great to work with and I’ve never had a problem. More

by Sylvia.aguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating, Sylvia! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

May 31, 2022

Have only been to service dept twice. Service rep Tucker was very friendly and knowledgeable. Great working with him. Will continue to deal with him in the future More

by Rctomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker
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Jun 06, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Tucker. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

Jun 06, 2022 -

Rctomp responded

Tucker is a pleasure to work with....He handled everything perfect.

May 31, 2022

Ask for Tucker he’s the best. Always great service and attention to detail. Couldn’t ask for more More

by darlenejhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker Slade
Report | Print
Jun 06, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Darlene! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Tucker. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

May 28, 2022

Service dept quickly isolated and replaced Mass Airflow Sensor causing my car to abruptly stop. More

by Mg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Report | Print
Jun 06, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

May 27, 2022

Mike and the rest of the Ancira Kia team were super helpful in making sure I was notified and knowledgeable in what was happening with my car. They were able to identify and fix a problem that four dif More

by Sara C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Report | Print
Jun 06, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Sara! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Mike and the team. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

May 26, 2022

Keep me informed. Waiting area is tops of places with space and comfort . Self serve coffee with all the fixings. Very easy to use coffee machine. More

by Cjaboytes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

May 24, 2022

Great customer service. Very helpful and friendly staff. Waiting area and bathrooms very clean and welcoming. More

by bear.terry58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

Ancira Kia responded

Thank you, for the 5-Star rating! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

Jun 02, 2022 -

bear.terry58 responded

As a single 70 year old woman on limited monthly social security. I appreciate the great service and friendly customer service and welcoming and clean waiting area. A very satisfied customer.

May 22, 2022

From the time you are greeted by the caring front staff to the time you leave you are well taken care of. More

by pleyva36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

Ancira Kia responded

Thank you, for the 5-Star rating, Helen! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

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