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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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April 05, 2024

My services were supposed to take about 4 hours, but I was pleasantly surprised when my vehicle was ready in 2 hours! Everyone was professional and courteous, including the cashier! More

by ggannaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, David and Andrea were all outstanding!
April 05, 2024

Service took care of the job ahead of their estimated time of completion. Very happy customer. More

by Sigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas in service
April 03, 2024

The work was done in an acceptable amount of time. The customer waiting area was clean and comfortable. The staff was courteous and friendly. The car was clean when I got it back. More

by ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Galvan
April 02, 2024

Customer service was excellent. Ian did an excellent job in keeping me informed and updated referencing my vehicle. More

by mjclinkscales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Grainger
March 29, 2024

Paul and Ian are absolutely amazing and so helpful! They are perfectly suited for their job and are always understanding! More

by aureliojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian , Paul , Nicole
Mar 29, 2024 -

aureliojr responded

Paul, Ian and Nicole were great help and attended to all my frustrations and necessities with my vehicle!

March 29, 2024

Made me feel comfortable and made recommendations to keep in line with the maintenance schedule never pressured. More

by bwalsh8407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Gutierrez
March 29, 2024

Outstanding Customer Service! !! Go see Mike, he will take care of you. He is the best!!! More

by CHALO25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
March 26, 2024

Excellent service. The check in process was quick and my technician was very helpful and friendly. More

by Michele C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Quick assessment and estimate of the problem. All work done to my satisfaction and ready when committed. Adriana provided excellent service! More

by Duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana
March 19, 2024

Great service. Great customer service. The repair dept is extremely clean. No more comments. Awesome More

by Jorgelupita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anette Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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