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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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August 24, 2022

Es un lugar excelente para arreglar tu carro. La atención que te brindan los empleados es excelente More

by sanchezfabrizio946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego E. Marquez
August 24, 2022

The waiting area was clean and quiet. The staff was friendly and helpful. Great experience. More

by Daggett.a13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Placido mayors, Javier Mendez tech
Sep 19, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

August 23, 2022

My AC went out and Bianca at Ancira Kia had it replaced sooner than expected, always great service at Ancira Kia!! More

by hpnark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Belluomini-Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Bianca. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

August 20, 2022

Our service advisor Diego was super helpful! Outstanding job! Would promote to next level soon! More

by Cjnavarro27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Sep 19, 2022 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! I'm happy to hear you choose us for all your vehicle needs. I will also be more than happy to share the positive feedback with Diego. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

August 19, 2022

Superior service in comparison to other KIA dealerships. 5ofthe sameunresolvedproblem, was solvedancorrected by ANCIRA technicians More

by jovetpena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Sep 19, 2022 -

Ancira Kia responded

Thank you, for the 5-Star rating! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

August 19, 2022

I always receive great service when I bring my car to Ancira. The customer service is why I keep coming back however today made me see it first hand. I needed a state inspection and in the midst of my More

by Chuck.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

August 16, 2022

Great job. I think they washed my car. Made me smile and I will continue to bring my car. Top notch service and awesome staff. More

by jesseidiaz2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Mendez
Aug 25, 2022 -

Ancira Kia responded

Thank you, for the 5-Star rating! I'm happy to hear you choose us for all your vehicle needs. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

August 14, 2022

The service center needs more staff to be able to finish oil changes in shorter time. Waiting 2 hours for an oil change having an appointment is not service friendly. More

by remark2dak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Muriel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Ancira Kia responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 681-4900 so that we can discuss your visit in detail. I hope to hear from you! - Brian Rodriguez, General Manager

August 14, 2022

Excellent service, very professional from everyone involved. Ancira service kept us updated on progress throughout the repair More

by Wdberry1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Andrews
Aug 25, 2022 -

Ancira Kia responded

We appreciate your 5-Star rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

August 14, 2022

I will always do business with Ancira. Great customer service and professional staff make you feel like family. More

by Wmcelwrath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Ancira Kia responded

Your 5-star rating means the world to us! You can always count on great customer service from our dedicated staff. Thank you for being part of our Ancira Kia Family! - Brian Rodriguez, General Manager

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