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Ancira Kia - Service Center

San Antonio, TX

4.9
823 Reviews

823 Reviews of Ancira Kia - Service Center

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May 25, 2023

Great reception; friendly and courteous; service that was completed was great. The only thing that I was unhappy about ( maybe I didn’t make myself clear and I am sorry for that) tire rotation was not do More

by im.rosanelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Cardenas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
May 25, 2023 -

im.rosanelia responded

Great reception; friendly and courteous; service that was completed was great. The only thing I am unhappy about (maybe I didn’t make myself clear and I s as m sorry for that) —-tire rotation was not done.

May 24, 2023

They were able to fit me in on short notice. Helpful , and they washed my car More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

My visit was handled timely, with professionalism, and no high pressure add on tactics. It was a great experience. This has consistently been my experience. More

by jolivas005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber
May 23, 2023

We've own several kia vehicles and have always been taking care of when we had any issues with our cars, this last time we took it for the 30K service we were very with the service that Daniel provided More

by fuerteconstructioncompany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel ?
May 20, 2023

The service and follow up I received was top notch. The technician kept me updated and informed on the status of my vehicular service. I would highly recommend this location for your Kia vehical servic More

by Rosamchaskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Grainger
May 14, 2023

My service advisor, Cristina was exceptional. She kept me up to date with what was going on with my vehicle and she was able to get me a loaner car. More

by Dlbrown31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Fernandez
May 12, 2023

My customer service rep was extremely helpful and kept me updated the entire 1.5 hours More

by Kathy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Couldn't have been any better! !! Adriana and her team were professional, efficient, and courteous. A breath of fresh air!! More

by madreevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
May 11, 2023

Áncora KIA ON BANDERA RD. Employee LEAH IS EXTREMELY PROFESSIONAL AND HIGHLY COURTEOUS PLUS EXPLAINED THOROUGHLY. More

by gcardhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
May 12, 2023 -

gcardhd responded

Awesome outcome, friendly, completed work faster than I expected.

May 12, 2023 -

gcardhd responded

Great Team work.

May 13, 2023 -

gcardhd responded

Sure

May 11, 2023

This service center is very efficient. They communicate well and do what they say they're going to do. Never had any issues and will continue to bring my car in More

by divinefeminine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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