Ancira Kia - Service Center

Service advisor was very professional and easy to work with. Waiting area was clean and had free snacks for folks to have while they waited. Arrived before appointment time and service was even completed with. Waiting area was clean and had free snacks for folks to have while they waited. Arrived before appointment time and service was even completed faster than they estimated. More

Clean facilities . Friendly and knowledgeable service advisor. Work was completed as agreed upon. Easy to make appointment online Friendly and knowledgeable service advisor. Work was completed as agreed upon. Easy to make appointment online More

Service was good. Waited for a couple of hours because several things were taking care of. Waiting area very comfortable. Waited for a couple of hours because several things were taking care of. Waiting area very comfortable. More

Great customer service and friendly staff. Always there to answer your car needs and give you sugestiones. Always there to answer your car needs and give you sugestiones. More

Ancira Kia staff always hit the mark with me! They are always so friendly and knowledgeable! 100% recommend! They are always so friendly and knowledgeable! 100% recommend! More

Took my car in for a recall notice. Was quoted about 90 minutes when I called to schedule the appointment. I was in and out in an hour and they provided a courtesy wash and vacuum. Mari Was quoted about 90 minutes when I called to schedule the appointment. I was in and out in an hour and they provided a courtesy wash and vacuum. Mario was kind and knowledgeable. He gave me a breakdown of recommended services that would be coming due for my vehicle in the coming months/miles, no pressure. More

Brought the car for the oil change and its first service. Everything went very smoothly and Mario, the service representative was attentive. I was told the approximate wait time and they were able to keep to Everything went very smoothly and Mario, the service representative was attentive. I was told the approximate wait time and they were able to keep to the promised time. The waiting area was very clean and had 2 working vending machines as well as a coffee station and complimentary donuts. The whole Service Department seems to work really well. Very happy with the service I received. More

Service department is the worst and is hurting the other departments within the dealership...........In June I had regular maintenance on my Forte including tire rotation. After a few days go by I feel this departments within the dealership...........In June I had regular maintenance on my Forte including tire rotation. After a few days go by I feel this sound coming from the car in the wheel area (it was like a thud sound and it changed based off of speed. So I bring the car back. After the techs look at it they said they could not here anything. Nicole the one working my service, said call me if you hear it again and we have someone ride with you so you can point it out. Ok fine. Well it came back a few weeks later, I bring it in a 2nd time to have it looked at during the same time I had a battery issue. Well this is when it gets bad. The person handling the car on put in for the battery, even after I told him the sound was back. Come to find out he never entered it in to the work order. And well there is more to the Ian story, enough said. Well I ended up taking back a third time. And so the third time was the charm. However the diagnosis didn't make sense. The tech Mike said it was bulges in the rear tires and they need to be replaced. But why did the previous two techs not find that same issue of the buldges. And if that was or is the issue why did it not continue over the last few months. I am unhappy with the service department, timeliness of this issue, and the fact they want to charge me for the tires. The Sales Department get an A++, Parts Department an A and service department F-. If this goes to corporate this is the 7th KIA vehicle we have had and never has the service been this poor. Thank you, Mac More

Had another great experience with the service department at Ancira Kia M.Galvan kept me informed on the progress of the vehicle while it was being serviced and everything was smooth from the beginning to th at Ancira Kia M.Galvan kept me informed on the progress of the vehicle while it was being serviced and everything was smooth from the beginning to the end definitely recommend them they even wash your car which is a plus. More

Quick service, great communication, and they did a great job on my vehicle. I would definitely go back job on my vehicle. I would definitely go back More