Ancira Kia
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday Closed
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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awesome I always take my car in to Bianca. She's always accommodating as much as she can be, informative and funny. I've never had my car there for longer tha I always take my car in to Bianca. She's always accommodating as much as she can be, informative and funny. I've never had my car there for longer than a day even with several service items. Shes truly awesome! More
Terrific Customer Service! The customer service at this dealership was superb! Roland, our salesman, was very helpful and knowledgeable with the car we chose. He was very kind t The customer service at this dealership was superb! Roland, our salesman, was very helpful and knowledgeable with the car we chose. He was very kind to deliver the vehicle to my elderly father & went over all the important features with him. My husband & live in Seattle and were purchasing a vehicle for my father in San Antonio, which could be a daunting task with having to shop around at different dealerships, makes and models and not to mention the negotiating. I would like to thank all of the staff that was involved in making this a very harmonious & stress free experience for us. Bryan, Nathan, Anette & Roland. Thanks for making my fathers dream a reality. He's so happy in his 2020 Kia Soul! More
Just ask for Alfred If you are considering getting a vehicle at Kia Ancira, you should just ask for Alfred, he'll hook you up. I'm sure the other salespeople are good, bu If you are considering getting a vehicle at Kia Ancira, you should just ask for Alfred, he'll hook you up. I'm sure the other salespeople are good, but Alfred is the man. I'd give the dealership itself 5-stars, but they play country music non-stop. Gotta mix that xxxx up! I did appreciate the complimentary waters, and the popcorn smelled good, but I'd eaten before showing up so I did not partake. the Receptionist was also very nice, but I forget her name...Abby maybe? None of the names that I see down below rung any bells. More
A Salesperson That Makes a Difference Kelly was asked to come up from used car lot because the day we chose to come... There were customers everywhere. I honestly have never seen so many p Kelly was asked to come up from used car lot because the day we chose to come... There were customers everywhere. I honestly have never seen so many people in a car lot. They didn't look like zombies either like you often see at other dealerships. We were browsing that day and Kelly jumped right into browsing with us. She was not pushy and she was not inconvenienced by the fact I was not buying a car that day. She answered ever question promptly and if I came up with one she didn't know the answer to she would find the answer. She touched base and followed up but was not irritating. When she was made aware of a deal that might interest me she let me know. I went back in and got the same Kelly. Her time is your time and she wants you to be in the right car. Her level of service and commitment sets not only Ancira Kia apart from the others, it sets Ancira Auto apart. If you want to take a look at a car I encourage you to call and ask for Kelly Murray. Whether you buy or not you will be happy she took care of you! More
Bad experience and sneaky bait n switch. Called ahead to see two new vehicles. Online it showed $15,500 worth of rebates and “conditional offers”. Upon arrival, one of the two NEW cars had a Called ahead to see two new vehicles. Online it showed $15,500 worth of rebates and “conditional offers”. Upon arrival, one of the two NEW cars had a dead or disconnected battery. We couldn’t even test drive it if we wanted to. It was also filthy and smelled really bad on the inside. Not great presentation on a new vehicle. After a test drive of the second one, we talked numbers. Only to find out, of the $15,500 that was listed as potential offers, we only could get $1,500 worth of rebates.. wait... what? How does that work? They told me that some of the offers “were not even available” well why are they listed if they are not even attainable? I get it if we don’t qualify for all of them.. but to only qualify for 10% of them - that’s sneaky loop hole wording. Financing: I did my research on the Ancira website and found the year, the model and with our credit score, we should have 0% for 66 months. Another bait and switch. Does not qualify for 0%, only 1.9% for 66 months. Drove 50 minutes there excited, drove 50 minutes back home frustrated. Feels so slimy.. just a bad experience. There was not one thing that was presented accurately online. Bought our first Kia at World Car, and to World Car we return. More
In and Out I had did my research online and had good reviews from other Kia owners. Scheduled an appointment with Heather first thing in the morning when they I had did my research online and had good reviews from other Kia owners. Scheduled an appointment with Heather first thing in the morning when they opened and drove away with my new Forte before lunch. More
Bought my Soul By Text - EASY! Have busy work schedule so shopped online. Met Heather via my best form to communicate - text. She rocked and got the deal done by text! Have busy work schedule so shopped online. Met Heather via my best form to communicate - text. She rocked and got the deal done by text! More
Excellent Service Very Happy with our overall service!!! Professional & great customer service!!! Lorri was extremely courteous and answered all our questions that we h Very Happy with our overall service!!! Professional & great customer service!!! Lorri was extremely courteous and answered all our questions that we had. Our first Kia, definitely not the last! More
Wonderful salesman He helped us out on two different occasions and able to get us a vehicle twice. I highly recommend Aaron to everyone at anytime. Happy customer. He helped us out on two different occasions and able to get us a vehicle twice. I highly recommend Aaron to everyone at anytime. Happy customer. More
Buying a new car that met our needs Sales representative (Heather Rosas) was very courteous and knowledgeable about the new vehicles. We will definitely come back to purchase our next v Sales representative (Heather Rosas) was very courteous and knowledgeable about the new vehicles. We will definitely come back to purchase our next vehicle. We are planning on having our new vehicle serviced by Ancira as well. More