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Ancira Kia

San Antonio, TX

4.9
1,086 Reviews
At Ancira Kia, please review our extensive inventory of Kia cars, and SUV's including the Kia Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new Kia is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Kia Motors Finance Company, we are committed to providing you with the very best quality customer service that brings you comfort that your account is being handled with care. To help ensure you have the Kia experience you deserve, we have a stellar team of professionals who can assist should you ever have any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don't be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those of you that currently have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Ancira Kia, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Ancira Kia Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Ancira Kia service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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6139 Bandera Road

San Antonio, TX

78238

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Showing 1,086 reviews

October 26, 2021

The service you tend to get from your car manufacture should be like the service I received at Ancira Kia , same as it was four years ago top notch and the sales manager in the sales department is always More

by NoLilShow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique sales
Oct 28, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

Oct 28, 2021 -

NoLilShow responded

I don’t give reviews often as I’m very picky about whom I do business with myself. But this dealer has won my long loyalty and trust.

October 23, 2021

From the purchase of my vehicle to getting it serviced, Ancira is always so prompt and professional. More

by Laura Pague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anette Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (service department)
Oct 27, 2021 -

Ancira Kia responded

Laura, thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

October 23, 2021

The best service manager, Javier, and his wonderful staff. Reliable, understanding and concerned about our safety. Always friendly and willing to help. Thank you for all. More

by Lole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Lole! I'm happy to hear you choose us for all your vehicle needs and I will be sure to share your kind words with Javier. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

Oct 27, 2021 -

Lole responded

You are very welcome, Brian. My compliments come from the bottom of my heart. God bless you all.

October 23, 2021

Excellent and friendly service. Always going above and beyond to ensure a pleasant experience. When my vehicle had to stay with them one more day my service team made sure I had transportation to get me h More

by garzajudy14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Garza and Ian Grainger
Oct 27, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us! You can always count on great customer service from our dedicated staff. I will also be sure to share your kind words with our staff. Thank you for choosing us for all your vehicle needs! - Brian Rodriguez, General Manager

October 22, 2021

Courteous friendly, concerned, kept you informed on status of your vehicle, reliable reprenstatives. Very helpful. More

by Janief29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Placid Mayorga
Oct 27, 2021 -

Ancira Kia responded

We appreciate the great rating, Janie! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

October 22, 2021

Staff is prompt, courteous and experienced I highly recommend this location and business keep thriving Mike in Service professional and knowledgeable helps you understand the process his voice is ca More

by monicamprado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Oct 27, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Monica! I'm happy to hear you choose us for all your vehicle needs and I will be sure to share your kind words with Mike. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

October 22, 2021

Really good service and can answer any questions that you have will recommend to other people More

by Jpadin85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bianca Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Higginbottom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Ancira Kia responded

We appreciate the great rating! You can always count on great customer service from our dedicated staff. We hope to see you again and help with all your vehicle needs! - Brian Rodriguez, General Manager

October 21, 2021

Great employees Tucker, Diego, Staff. They Care about The Company AND Customer. Great Winning Combination. More

by Ethel Pedraza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TUCKER, DIEGO, STAFF Service Dept
Oct 27, 2021 -

Ancira Kia responded

Thank you for sharing your awesome experience with us, Ethel! I'm happy to hear you choose us for all your vehicle needs and I will be sure to share your kind words with Tucker, Diego, and the staff. Welcome to the Ancira Kia Family! - Brian Rodriguez, General Manager

Oct 27, 2021 -

Ethel Pedraza responded

Great group, looking forward to many days ahead. I was for 17 years with North Park MAZDA (on San Pedro) they were also a Great group. The reason I changed was because they are Making MAZDA’s TOO BIG…. & the back seat too small. So I FOUND THE KIA RIO S, perfect just right. Roomy inside, great car Over ALL. To add a cherry on top GREAT SERVICE DEPT. (a Great service dept is the BACKBONE OF A GREAT DEALER SHIP) Ethel Pedraza

October 20, 2021

The service here stinks! Hard to get an appointment and once you do be prepared to wait. Came in at 2:35 for an oil change and front end alignment. I was just told it would be ready at 6:00pm. That is tota More

by threemddh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know service Dept names
Oct 27, 2021 -

Ancira Kia responded

I'm disappointed to hear about your experience with our Service Department. Please give me a call at (210) 684-4000 so we can discuss your visit in detail. I look forward to your call. - Brian Rodriguez, General Manager

October 20, 2021

Dishonest, Manipulative and was charged $158.00 for nothing, claiming that what was initially a warranty item, was changed to non warranty and therefore I was charged on the second visit after they ord More

by Jgarred
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy a mechanic
Oct 20, 2021 -

Jgarred responded

Totally finished with Ancira Kia on Bandera road.

Oct 22, 2021 -

Jgarred responded

Btw, the sensor was the initial diagnosis given to the Dealer on my first visit.

Oct 27, 2021 -

Ancira Kia responded

I'm disappointed to hear about your experience with our Service Department. Please give me a call at (210) 684-4000 so we can discuss your visit in detail. I look forward to your call. - Brian Rodriguez, General Manager

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