Ancira Chrysler Jeep Dodge
San Antonio, TX
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I must say that, Robert McConkey, is truly the best I must say that, Robert McConkey, is truly the best salesperson that I've worked with. He is patient, anwsers all questions and you truly helps the c I must say that, Robert McConkey, is truly the best salesperson that I've worked with. He is patient, anwsers all questions and you truly helps the customer to understand the whole process. It took quite awhile for me to decide on a new vehicle, but he didn't rush me at all. Thanks Robert, your awesome !! Ancira, you guys are lucky, to have salespeople like him. Renee/LaMar. More
Had a good experience becasue the dealership was well stocked with the types of vehicles I needed to test drive, and it had the car I wanted. The dealership provided me a fair price, and explained everyt stocked with the types of vehicles I needed to test drive, and it had the car I wanted. The dealership provided me a fair price, and explained everything very well. I have to commend my sales person, Domingo Duenas. Domingo was extreamely helpful in scheduling test drives, and finding the vehicle I was interested in. He was very knowledgable about the details of various vehicles, and he went out of his way to ensure my experience as a customer was as good as it gets. His communications with me via phone and text messaging was very quick. I would recommend my family and friends to Domingo without reservation. This is my first Dodge car I've purchased, so if the vehicle proves to be a quality product, then Ancira and Domingo can expect my return business. The reason I give a #4 on the Price is because of a Window Etching cost that was included 'after' we agreed on the price of the vehicle. If Ancira is going to sell a security feature, then it should be in the agreed upon sales price, not as an itemized cost after the fact. Regards, Brad Taylor More
I was very pleased by the awesome service Carlos gave to my family. He was very knowledgeable and made the buying process a very pleasurable experience. Mark Almazon was also a pleasure to deal with. He is my family. He was very knowledgeable and made the buying process a very pleasurable experience. Mark Almazon was also a pleasure to deal with. He is very knowledgeable about the different packages available on the Jeeps etc. We also had a great experience in your finance department. Jeronimo treated us like family and helped us with our many different options. I will definitely recommend your staff/ dealership to everyone. More
I have to say that this dealership and especially our salesman went beyond what was necessary in order to help me find my perfect Jeep. Robert McConkey did many days worth of research and leg work to fi salesman went beyond what was necessary in order to help me find my perfect Jeep. Robert McConkey did many days worth of research and leg work to find my Jeep. He was kind, courteous, patient and probably the most polite salesman I have ever dealt with. Thank you Robert & Ancira for making my car buying experience an amazing one!!! More
The three people I mentioned above (Frank Calogne, Jarrod Ashley and Michelle Dehoyos) provided me with the best service I have ever experienced when purchasing a vehicle. They went out of their way to be v Ashley and Michelle Dehoyos) provided me with the best service I have ever experienced when purchasing a vehicle. They went out of their way to be very helpful, friendly and they just knew what they were doing. They didn't try to "cheat" me, but they definitely tried to help me get what I wanted and give me the best possible price for my new vehicle as well as the vehicle that I traded in. I will recommend them to anyone that I know is purchasing a new vehicle. Thank you Frank, Jarrod and Michelle. George Wray More
We had a great experience! We told Robert over the phone what we wanted and he had it ready to drive out when we got there. All the staff could not have been nicer and more helpful. Michelle in finance was what we wanted and he had it ready to drive out when we got there. All the staff could not have been nicer and more helpful. Michelle in finance was great, she was very kind and answered all our questions. We have told numerous friends and co-workers about our experience. Will use this dealership again if Robert is there to help us. They made the usually long awful task of car buying quick, easy, and enjoyable. We love our new Dodge which is saying a lot since we were true GM buyers. Thanks Again Robert! The Mead's More
I, for the most part, enjoyed my first car buying experience. The sales representative I worked with was very helpful and worked with me as far as getting my vehicle to me. Thank you. experience. The sales representative I worked with was very helpful and worked with me as far as getting my vehicle to me. Thank you. More
I bought a 2012 Chrysler 300 from Luis Menendez. He was very informative, helpful and most importantly honest. He treated my husband and I like long time friends. Thank you for all your help and we will se very informative, helpful and most importantly honest. He treated my husband and I like long time friends. Thank you for all your help and we will see on the next purchase. More
OUTSTANDING! Mark Almazan was my first contact. Very friendly and very helpful. When picking up my 2012 Grand Cherokee I met Jay Awashra, before leaving dealership Jay took his time explaining everythin friendly and very helpful. When picking up my 2012 Grand Cherokee I met Jay Awashra, before leaving dealership Jay took his time explaining everything there was to know about the car. I felt very excited leaving Ancira in my new Jeep, and know that if I have any questions I can call Jay at any time and he will answer any of my questions. He treated us like family. It was a pleasure dealing with Mark and Jay. I will certainly recommend anyone looking for a car that they see these guys. Thank you again love my Jeep. More
This was my worst experience ever buying a car. I have never paid msrp for a vehicle ever. I went in asking to pay 21-22k for a 2012 new jeep wrangler. I was clear that was all I wanted to pay and if th never paid msrp for a vehicle ever. I went in asking to pay 21-22k for a 2012 new jeep wrangler. I was clear that was all I wanted to pay and if they couldn't do that as msrp is 25k then we could save each other some time. The salesman talked to finance and they said I should go for a test drive. When we came back the salesman had me sign a form saying that if I got my price, then I would buy that night. I had no problem with it. They then gave me a menu of prices. They tried to decrease my payments over a longer period of time which would have still got them msrp or more. I said no. The salesman went back and forth with finance and then had me sign another form with 25k listed again. I said why do you keep writing that number down. He said don't worry it will change later they just have to put that number down so he can get it past the owner and that isn't the price and it will change. At this point, I felt like I needed a shower as this felt like a very dirty deal. They then trotted out more new numbers. At this point I wasn't sure when the number would change to the 21-22k. Long story short it never did. I think I got about 700 dollars off msrp after they claimed they are only making 350 dollars on the deal and that they had to make sure the owner didn't see the paperwork. I don't think the owner would be that upset considering they then advertised a sales event five days later. A complete fail and the worse experience I have ever had. Seems like the general manager writes back on these. Feel free to call me. Scott biondi 210 748. 2591. More