Ancira Chrysler Jeep Dodge

Very positive experience overall. Josh Aroum was very professional and attentive to details. He seemed to have a genuine interest in trying to help meet my needs. He did a good job answering all of my professional and attentive to details. He seemed to have a genuine interest in trying to help meet my needs. He did a good job answering all of my questions and covered all of the car features very thoroughly. This all started with an internet inquiry by me with LT Alvarado. He was very helpful and responsive to all of my requests and questions. More

My husband and I both got our new vehicles from Ancira. When my brother was looking I was so pleased with the service so I took him there. I was even more pleased to see familiar faces and not all new peop When my brother was looking I was so pleased with the service so I took him there. I was even more pleased to see familiar faces and not all new people. Mark has helped me in the past and it was great to see a familiar face. Especially when you trust someone when buying a new vehicle. We have purchase three new vehicles and look forward to buying more from you guys. Thanks so much for the great service and continues to have familiar faces. Familiar faces equals family!! More

We bought a new Jeep Grand Cherokee. From the minute we met the salesman, Cody Rokahr, through the entire process of buying the jeep, it was the BEST car buying experience we ever had! Cody & the entire st met the salesman, Cody Rokahr, through the entire process of buying the jeep, it was the BEST car buying experience we ever had! Cody & the entire staff was professional, courteous & genuine. Ancira does it right with customer service at the lead. I highly recommend this dealer! Congrats Cody! You did an awesome job! More

Robert was extremely professional and courteous when assisting us with purchasing our new car. He was able to answer all questions and concerns regarding all vehicles on their lot. Although this seemed assisting us with purchasing our new car. He was able to answer all questions and concerns regarding all vehicles on their lot. Although this seemed to be a lengthy process, he remained patient and focused throughout. We will highly recommend Robert to all of our friends and family who are in the market for a new car in the future. More

Great attention. Was honest and willing to deal. Showed consern for customers interist but was honest about dealership goals. Provided incentive and compromise. Sales men working as a team and attentive consern for customers interist but was honest about dealership goals. Provided incentive and compromise. Sales men working as a team and attentive to customer. Follow up visit with email thank you and information. More

Robert did a wonderful job before during & after the day I purchased my vehicle. I feel that he has gone above & beyond to make this an overall pleasant experience for me. He was very knowledgeable & day I purchased my vehicle. I feel that he has gone above & beyond to make this an overall pleasant experience for me. He was very knowledgeable & walked me through all the features of my new vehicle. I never felt rushed or pressured, due to his genuine, relaxed demeanor. In going through the USAA car buying service, I expected to get a good deal on a vehicle, but Robert exceeded my expectations every step of the way, even with the high standards that I know USAA has for service. He did a great job of explaining things regarding the warranty that I was confused on as well. PJ did a wonderful job in explaining the relationship & pricing through the USAA car buying service, which allowed me to feel confident in the deal I was getting on the sales price. He assisted me in saving time, by matching Carmax's offer on my trade in, which gave me the tax savings as well. I will be recommending Ancira, & more specifically Robert, to any friends & family that are looking for a vehicle in the near future. Thanks More

I have purchased quite a few new vehicles and dealing with Reggie was a very pleasant experience. He was able to work with me to get the price that I was looking for. He even used his own money to purc with Reggie was a very pleasant experience. He was able to work with me to get the price that I was looking for. He even used his own money to purchase a cap for me to represent Dodge/Ram when he learned that I would be interested in that. In the finace department it was the quickest close that I have ever had and very professional. I have bought from Ancira (other stores) in the past and it is good to know that this store topped them all. Keep up the good work! More

Great customer service. They were able to find the vehicle i wanted and met the price to another dealership. Mark is a great salesman and person,he knew what we needed and the price we wanted to saty vehicle i wanted and met the price to another dealership. Mark is a great salesman and person,he knew what we needed and the price we wanted to saty at and met it and so much more. I would defenitly buy another vehicle from Mark and his team. Also will Think Ancira on my next vehicle purchase. Very friendly staff, and price was great. More

THIS WAS SECOND VISIT TO YOUR DEALERSHIP. FIRST TIME DID NOT PURCHASE A CAR. BUT WHAT BROUGHT ME BACK WAS THE GREAT CUSTOMER SERVICE. MY VISIT ON SUNDAY APRIL 15 2012 WAS EVEN BETTER THAN LAST TIME. BECAUSE NOT PURCHASE A CAR. BUT WHAT BROUGHT ME BACK WAS THE GREAT CUSTOMER SERVICE. MY VISIT ON SUNDAY APRIL 15 2012 WAS EVEN BETTER THAN LAST TIME. BECAUSE I WENT IN LOOKING FOR A 2012 DODGE CHARGER. WHEN ME AND MY WIFE ARRIVED ROBERT GREETED US AND ASKED WHAT WE WERE LOOKING FOR, EXPLAINED THAT I WAS INTERRESTED IN THE 2012 CHARGER THAT WAS ADVERTISED IN THE PAPER. WITH NO HESITATION HE SAID HE WOULD BE BACK WITH KEYS. ARRIVED WITH KEYS TEST DROVE AND THEN STARTED ON LONG PAPER WORK PROCESS. AFTER FILLING OUT PAPER WORK, WE WERE INTRODUCED TO JARROD. JARROD EXPLAINED THAT THERE WAS ISSUES WITH THE CAR I WAS TRADING IN. AND ENCOURAGED US TO CHECK OUT A DIFFERENT CHARGER WITH MORE OPTIONS AND HE COULD GET THE DEAL DONE. SO WE FOUND ANOTHER ONE WITH MORE OPTIONS, ROBERT AND I TOOK CHARGER FOR A TEST DRIVE LONGER THAN I HAVE EVER BEEN ON TO GET THE FEEL FOR ALL DRIVING OPTIONS CAR HAD. WHEN WE GOT BACK TO DEALERSHIP ROBERT TURNED IN ALL PAPER WORKTO FINANCE. AFTER ABOUT 5 MIN. NATHAN CALLED US TO HIS OFFICE TO FINISH THE CAR DEAL. NATHAN TOOK THE TIME AND EXPLAINED ALL PAPER WORK SO THAT ME AND MY WIFE WOULD UNDERSTAND IT. NOT IN DEALERSHIP TALK. BY FAR THE BEST CUSTOMER FRIENDLY DEALERSHIP ME AND MY WIFE HAVE BEEN TO IN A WHILE. I WILL RECCOMEND OTHER FAMILY AND FRIENDS IN THE MARKET FOR A NEW OR USED CAR OR TRUCK. WOULD LIKE TO SAY THANKS TO THE GUYS (ROBERT JARROD NATHAN ) FOR THE GREAT CUSTOMER SERVICE. AND IN THE FUTURE I WILL BE BACK. THANKS DALE AND AMERICA MOORE More

Reggie Miller was very friendly, patient and helpful during the purchasing process. He took time to find the vehicle wanted with the exact options I was looking for and made sure to give me a thorough during the purchasing process. He took time to find the vehicle wanted with the exact options I was looking for and made sure to give me a thorough tour of the vehicle. He didn't act condescending at all because I was a single lady purchasing a vehicle on my own, as I have experienced in the past at other dealerships. He and his peers went out of their way to help me find the best financing available which I would think was quite a task for someone with credit issues that I have. He didn't blink an eye when I changed my mind about purchasing the Jeep Compass and opted for the Grand Cherokee at the last minute. He went back to secure the new financing for me. My overall experience was excellent. I certainly appreciate all the work Reggie and the gentlemen in financing did to put me into the vehicle I wanted. More