Ancira Chrysler Jeep Dodge

David & Karsten were both very helpful, knowledgeable and excellent sales professionals. David's demeanor and patient confidence prompted us to return to this particualr Jeep dealership once we had made and excellent sales professionals. David's demeanor and patient confidence prompted us to return to this particualr Jeep dealership once we had made our comparisons and were ready to purchase. We dropped in without an appointment and David was already assisting another customer and rather than having us wait, he introduced us to Karsten who took the ball and ran with it without having to rebuild credability or comfort...his friendly enthusiasm for the Jeep line made us feel like we were definitely in the right place. During the finance process, we were greeted by Leo Rodriguez who managed the finance process with a sense of ease and promptness that further solidified our decision to make Ancira Chrysler Jeep Dodge our dealer of choice. More

I was referred to Ancira Chrysler Jeep Dodge Ram in San Antonio, Texas from USAA. I received a friendly phone call, in fact a few asking if I had any questions for choosing my next vehicle. Due to my work Antonio, Texas from USAA. I received a friendly phone call, in fact a few asking if I had any questions for choosing my next vehicle. Due to my work schedule I started an email conversation with David Sullivan, who was very friendly and quick in responding to my emails. My husband and I arrived at Ancira early, about 30mins before our scheduled visit. We made our way to the Jeep area on the lot and soon Cody Rokahr approached us and asked if we'd been helped. Cody was great, not your typical "pushy" salesman. He was knowledgeable w/ Jeep b/c he owned one. We were allowed to test drive a jeep w/ the top down, which was great. We then got to business on what we wanted. The model wasn't available at this lot, but was in Oklahoma! Cody was great in letting us know all our options and by comparing the model they had available wasn't much of a difference AND it was cheaper! When we arrived at the financing department w/ Michelle Dehoyos our experience was even better! She was just awesome, VERY knowledgeable and an expert in what she does! She kindly offered us to see if we'd be interested in trying financing w/ Ancira. We thought it over and so glad we did! We were approved for an even better percentage rate and cheaper insurance and warranty plan!!! Ancira offered us a deal we couldn't refuse!!! The atmosphere there on the lot was exciting; several employees asked if we needed help when we were waiting to see Michelle in financing. They even had free water and free hot dogs that day. Whatever management is doing, keep it up! We loved our experience here and will definitely be referring others to this Ancira team!!! AND we are loving our new JEEP!!! More

Steven Marte was a wonderful guy. I had never purchased a vehicle before and was a little apprehensive about the whole process, but Mr. Marte made the experience as painless as possible. He was willing to wo vehicle before and was a little apprehensive about the whole process, but Mr. Marte made the experience as painless as possible. He was willing to work with me to make sure he knew what I wanted in terms of a vehicle and a price. I gave him plenty of opportunities to take advantage of the fact that I had very little car buying experience but he treated me fairly and was honest about the whole process. More

Robert was great! He was very helpful and knowledgeable in his products. We went for a used Jeep and came out with a new one! They didn't have exactly what we wanted but Robert made suggestions/changes to in his products. We went for a used Jeep and came out with a new one! They didn't have exactly what we wanted but Robert made suggestions/changes to get the jeep the way I wanted it. We live in Midland, so going back to San Antonio for the extras we added isn't exactly ideal. Robert told us Ancira would bring us a loaner car once all of the parts we ordered were in and then bring it back to us when it was ready! Can't wait to have it all completed! More

Good dealership very friendly. Robert Helped me out very much and I knew he was getting the best deal for me. He understood my price range and helped me reach a price we both agreed on. Thanks Robert! much and I knew he was getting the best deal for me. He understood my price range and helped me reach a price we both agreed on. Thanks Robert! More

Cody was amazing. We went in looking for a new truck in our price range and ended up walking out with the truck and a crystler 200. Cody answered all of our questions and was reachable through out the enti our price range and ended up walking out with the truck and a crystler 200. Cody answered all of our questions and was reachable through out the entire car searching process. More

I bought a Dodge Laramie Longhorn. Cody Rokahr did a great job in selling me my new Truck. I'm really happy with my new vehicle and the great deal i had. I would buy a vehicle at this dealer ship again. great job in selling me my new Truck. I'm really happy with my new vehicle and the great deal i had. I would buy a vehicle at this dealer ship again. Of course i will buy it from Cody Rokahr. Thanks Cody More

Robert knew practically everything we had questions about, down to axel ratios from 1 year to the next of the jeep we purchased. He was able to be open and honest with us and maintain a high level of p about, down to axel ratios from 1 year to the next of the jeep we purchased. He was able to be open and honest with us and maintain a high level of professionalism even though we may have made this deal a little difficult. My wife and I are more than satisfied on our purchase and I have given his info to half of my coworkers because of it. We got more than we were looking for in this wrangler. God forbid something happen to my jeep, but if anything does Ancira will have my families business for years to come. Thanks very much for the hard work Robert "the Honkey" McConkey!!! More

Very friendly , helpful, knowledgable, negotiable. They went out of there way to help me get the car I desired as convenient as possible. I would recommend this place. I live out of town and plan on coming went out of there way to help me get the car I desired as convenient as possible. I would recommend this place. I live out of town and plan on coming back for future business. More

Cody worked really hard to find a vehicle for me over several days time. Finally, he found a couple choices for me and I went down to San Antonio from Austin to pick out the car. I had already been app several days time. Finally, he found a couple choices for me and I went down to San Antonio from Austin to pick out the car. I had already been approved financing and just needed to pick the car and sign the paperwork. I can't express enough how great Cody was with me. Patient, hardworking, funny and very helpful! This was the first time I was buying a car on my own and was really nervous about it - but Cody stayed with me until I went into financing keeping me company and cracking jokes to help with my nervousness. I was very pleased with everything until I got into finance. Then the guy was fairly phoney and immediately he gave me an interest rate 2 points higher than what I had been originally approved for before I got there. He tried to play it off by saying that it must be because the car I finally chose was older - it was actually several years newer. Then he said that it must be from a different finance company...but it wasn't. Then he said he had no control over the interest rate. Well that wasn't quite true either. I found Cody and he fixed that problem. Then the finance guy wouldn't take no for an answer when he was "selling" me all the warranty plans. None of them was better than the warrantly currently on the car and between that and my very good insurance coverage I explained I didn't need any of those plans. He was not happy. Finally then I paid my $10,000 down payment, signed everything and when I walked out of the office, there was Cody to take me to my new car! A full tank of gas, a nicely cleaned car, a cool key ring and then Cody went over everything about the car with me again. Making sure I knew how to use everything in the car, showing me where the spare tire was and other things I would have never thought to ask! A couple days later I found out that the terms of my financing suddenly changed to less months and a higher payment. I really wonder if the finance guy had anything to do with that! I mean why would they approve it over the computer and then it suddenly changes?????!!!! I have now gotten my own financing - at a lower interest rate by a full point and lower payments, the same time period of 72 months and still no co-signer. And I didn't have one lick of problem with that financing person....sure makes a person wonder. Maybe you ought see if this guy screwed with my financing because I wouldn't sign up for all the extra warranty stuff..... Overall, I would always recommend Cody Rokahr - I will follow him whether he moves to another dealership or not in the future. Never will ever go through your financing guy again tho....and I will tell others that too. More