Ancira Chrysler Jeep Dodge
San Antonio, TX
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Sucks to be you I called to make an appointment for my first oil change. They said just bring it by there's no appointments. I bring it by they tell me there's an hou I called to make an appointment for my first oil change. They said just bring it by there's no appointments. I bring it by they tell me there's an hour and a half way because you did not make an appointment. And if you wanted a car wash there's another hour on top of it! I told them I try to make an appointment but was told just to bring it by they blamed the receptionist for doing that but here I am losing time and money because now it's going to cost me twenty bucks to go wash my truck myself. They offer a coffee machine that never works and a Keurig with no pods so you can't even get a cup of coffee for your 50k purchase! More
GREAT CUSTOMER SERVICE VERY FRIENDLY WOULD RESPOND TO EVERY QUESTION WITH VERY HELPFUL INFORMATION EXPLAINED EVERYTHING WITH DETAILS . Overall very satisfied with our new v VERY FRIENDLY WOULD RESPOND TO EVERY QUESTION WITH VERY HELPFUL INFORMATION EXPLAINED EVERYTHING WITH DETAILS . Overall very satisfied with our new vehicle thank you More
Why is car buying always such a lengthy process?! Car buying can always be a stressful and overwhelming process. It is important to make the process smoother for the purchaser. I.e, offering drink or Car buying can always be a stressful and overwhelming process. It is important to make the process smoother for the purchaser. I.e, offering drink or snack during sale. Overall, satisfaction with sale & getting the item I wanted. Didn't feel pressured to buy the 1st vehicle I tested, which is a good thing. It makes sure that the client gets what they are comfortable with, what they are looking for, & can afford. More
Jeep Purchase Darwin did an excellent job handling our needs. Very attentive and result oriented. Process flow was smooth. Made the buying experience very easy and Darwin did an excellent job handling our needs. Very attentive and result oriented. Process flow was smooth. Made the buying experience very easy and not stressful. More
Good product , good price ...but I love my Passat and the great Salesman , Marc Peterson, the 2. car he sold me in 3 years. But I recommend future buyers to beware of all the differen I love my Passat and the great Salesman , Marc Peterson, the 2. car he sold me in 3 years. But I recommend future buyers to beware of all the different insurance package the finance man ( Mike Young) offers . We sat in his office almost 6 hours, way too long. He don t know the words .......I don t want it .... he kept pushing. One no should be enough . More
Great Darwin Grande was a great help throughout the buying process of my car. He went above & beyond to ensure I was happy & helped me get a better deal tha Darwin Grande was a great help throughout the buying process of my car. He went above & beyond to ensure I was happy & helped me get a better deal than was initially advertised More
Top Notch Dealership I only deal with Ancira Dealerships for my purchases due to their level of service and price. Mr. Darwin Grande was my sales person and he did not dis I only deal with Ancira Dealerships for my purchases due to their level of service and price. Mr. Darwin Grande was my sales person and he did not disappoint on the experience. Most people dread going to the dealership but Ancira sure does make it fun. I will recommend friends and family to Darwin. Make sure to ask for Darwin next time you in the market for a vehicle. More
Oil change Always have a pleasant experience at Ancira when I take my 2001 Jeep in for service, the oil change is quick and they have a nice waiting area to rela Always have a pleasant experience at Ancira when I take my 2001 Jeep in for service, the oil change is quick and they have a nice waiting area to relax while waiting on your vehicle. More
Great service We took our Dodge Ram in for a recall item. The service rep welcomed us and took over. Although we had been offered a loaner car,the work only took We took our Dodge Ram in for a recall item. The service rep welcomed us and took over. Although we had been offered a loaner car,the work only took an hour and we were on our way. And I can’t say enough about the friendliness of the service dept. More
Fantastic This is the second purchase at this dealership because of its customer service in 2014 I came back and got even better service not that the first time This is the second purchase at this dealership because of its customer service in 2014 I came back and got even better service not that the first time was bad it wasn’t but this time the had my approval much faster . More