Ancira Chrysler Jeep Dodge

Very helpful group Showed up thinking this deal could not be true but left thinking how they manage to make a happy customer again for the second time and will be back. Showed up thinking this deal could not be true but left thinking how they manage to make a happy customer again for the second time and will be back. More

Excellent Customer service was great I would recommend it to all my friends and neighbors and relatives great customer service and sales great pricing good sele Customer service was great I would recommend it to all my friends and neighbors and relatives great customer service and sales great pricing good selection will definitely come back and see Darwin Grande More

Lied about 2018 Ram Price. False advertising! I found a truck i wanted on their website. I called and talked to David on 1-26 and ask him to check on price, I wanted to know if there were other ad I found a truck i wanted on their website. I called and talked to David on 1-26 and ask him to check on price, I wanted to know if there were other add on's like doc fees etc. He called me back and told me that was the correct price and there were no hidden fees. I told him I wanted it and to send me more photos of the truck since all they had on website was stock photos. He turned me over to David the sales manager and he sent me just 2 exterior photos on 1-27. I asked for some interior photos and to send me a purchase order. He told me they would need to collect the sales tax for my county and tags. I sent him all my information. 1/28 I get 3 interior photos. but no sales agreement. My finance company called an was needing the info from the dealer. This morning 1-29 I get a call from Richard saying there was a mistake on the price.....This after doubling checking price on 1-27. Now asking $5,060.00 more!!! Beware this place just plays games.... wasted 3 days of my time. I'm going to report this do BBB and TX DMV complaint Center with copy of their emails. More

Excellent service and great guys to deal with. Will always bring my vehicles to Ancira. Excellent customer service and great craftsmanship. The whole experience was outstanding. From the time you a Will always bring my vehicles to Ancira. Excellent customer service and great craftsmanship. The whole experience was outstanding. From the time you are greeted to the time you leave they treat you like family. More

Service advisors need customer service training I am a first time customer of the service department for my jeep wrangler. I decided to give them a try. No one met me in the lanes when I drove up. I am a first time customer of the service department for my jeep wrangler. I decided to give them a try. No one met me in the lanes when I drove up. I had to go inside and get attitude right up front from the first service advisor who saw me. You can always tell when people don’t like doing their jobs and he was certainly one of them. It felt like I was bothering him just by the scowl on his face and the rude way he asked whether or not I have purchased the vehicle from the dealership, as though because I didn’t I was going to be treated with less enthusiasm and friendliness. His next question rudely asked was do you have an appointment? When I answered no he rolled his eyes and figured oh great another one. This was just for a simple oil change by the way. Also he assumed that the jeep wave program I was a part of May not pay for the full oil change and then I’m I have to pay more. Again any way to actually make me leave instead of giving me good service. The location was clean and very nice amenities however the service advisors definitely need more training. I likely will not be going back . More

Oil change & rotate tires. Called Robert about my oil change. He said to bring the vehicle to him and he get the oil changed. He suggested that I have my tires rotated. Went Called Robert about my oil change. He said to bring the vehicle to him and he get the oil changed. He suggested that I have my tires rotated. Went to lunch and later received a call that the vehicle was ready. Arrived & he and my vehicle was there. Robert was great. Really great experience More

Wonderful Sales Consultant We already had the researched the vehicle we wanted and Laura did a wonderful Job Helping us make sure this was the one we really wanted. We wanted to We already had the researched the vehicle we wanted and Laura did a wonderful Job Helping us make sure this was the one we really wanted. We wanted to check out a few other Jeep Wranglers to see if they would work but turns out they didn't. She stayed late to help us finalize everything up so I wouldn't have to drive back over the next day. Talk about going above and beyond. Again Thank you Laura Garcia From the Layton's. We Do love our Jeep Wrangler Sport S 2019 More

Darwin review I really enjoyed the service and the follow up to make sure I got what I want. Really love the truck would recommend others to buy there I really enjoyed the service and the follow up to make sure I got what I want. Really love the truck would recommend others to buy there More

Shopping for a vehicle I was very pleased with the expertise of the salesman Darwin Grande. I feel he understood what I was looking for and it makes the transaction easy for I was very pleased with the expertise of the salesman Darwin Grande. I feel he understood what I was looking for and it makes the transaction easy for me the consumer More

oil change It took less than 30 minutes for the oil change and the price was very reasonable. The guys were friendly even though it was nearing the end of the da It took less than 30 minutes for the oil change and the price was very reasonable. The guys were friendly even though it was nearing the end of the day. More