Ancira Chrysler Jeep Dodge

Average Sales person was awsome excellent customer service..Sale price was changed at the time of signing contract. Was told first payment wasn't due until 45 Sales person was awsome excellent customer service..Sale price was changed at the time of signing contract. Was told first payment wasn't due until 45 days from signing that was a lie. More

Good experience We used Ancira Jeep to purchase our new vehicle. From our initial online inquiry, the staff at Ancira provided us with timely information. Tino Hernan We used Ancira Jeep to purchase our new vehicle. From our initial online inquiry, the staff at Ancira provided us with timely information. Tino Hernandez in sales then worked with us to deliver our new Jeep. I was pleased with his professionalism. I would have offered 5 full stars, but there were some minor delays getting the vehicle detailed which added time to our delivery- when we had an appointment scheduled. I would definitely recommend this dealership to my family and friends. I would purchase from them again. Good inventory selection, and competitive pricing. More

Safety Recall Dodge issued out a Safety Recall on the transmission around March of 2019 and its now august and they still have no parts, and my car has now broken d Dodge issued out a Safety Recall on the transmission around March of 2019 and its now august and they still have no parts, and my car has now broken down due to this recall and almost caused an accident and they do not wan't pay for any rental nor loaner car nor even know when the parts are coming, soo could be months and im out of a vehicle. Update After speaking with the manager he made everything right and just made everything hopefull and I’m pleased with everything please disregard my review More

This is why I come here. Brought car to express, no appointment, tire light on. Service advisor Gary Lopez was as great as always. He has always been considerate, friendly, he Brought car to express, no appointment, tire light on. Service advisor Gary Lopez was as great as always. He has always been considerate, friendly, helpful, knowledgeable, and has gone above and beyond many a time. A really great guy. Took care of problem. More

Poor communication Had to drop off my vehicle for a transmission rebuild through the powertrain. While I didn’t have an appointment I do expect some sort of update thro Had to drop off my vehicle for a transmission rebuild through the powertrain. While I didn’t have an appointment I do expect some sort of update throughout the process. I have had to call the service department multiple times only to be told that my service advisor is the only one who can give me an update. Well he doesn’t return calls and the only updates I’ve been able to was on the odd occasion he answered the phone. Very disappointing as a simple call or email with status updates would have helped. There was an offer of a loaner car BUT every time I checked it was either checked out or being cleaned which only made me think there was no loaner car. Dodge isn’t paying for my rental car which is fine but now 2 weeks is turning into 3 after I finally got an update from someone else in shop. I cannot recommend this service department at all. More

Darwin is amazing! Purchased my Jeep from Darwin! This guy is a class act. He knows what he’s selling and explained every bit of my new Jeep to me. He has since followed Purchased my Jeep from Darwin! This guy is a class act. He knows what he’s selling and explained every bit of my new Jeep to me. He has since followed up with me over the course of the last few months and is so patient and knowledgeable. Kudos to you ancira for having such a great guy on your team! More

Great experience One of the best dealers I've seen.. the salesman was so polite it made the whole deal great. Wish they would of had coffee. 🤔the wait to see the fina One of the best dealers I've seen.. the salesman was so polite it made the whole deal great. Wish they would of had coffee. 🤔the wait to see the finance officer was quite long. But over all Brian Sixto is one of the best y'all have..All thumbs up tip him. Also thank him for his service in the military. More

Jeep purchase Thank you— my experience was wonderful!! Great job to everyone!! James my salesman, Rudy Solis and Juan Gomez for all your help. I will enjoy my Thank you— my experience was wonderful!! Great job to everyone!! James my salesman, Rudy Solis and Juan Gomez for all your help. I will enjoy my new 2019 Jeep Wrangler More

Pleasant and relaxing I did not schedule an appointment for a oil change so I was a walk in customer however I was treated as no one ever noticed. The advisor was professi I did not schedule an appointment for a oil change so I was a walk in customer however I was treated as no one ever noticed. The advisor was professional and courteous and I truly appreciated his help! More

Excellent service and repair. Took my Grand Cherokee in for regular maintenance and to have hit and run damage repaired. The oil change was quick. It was determined that I needed Took my Grand Cherokee in for regular maintenance and to have hit and run damage repaired. The oil change was quick. It was determined that I needed new tires, and alignment from the hit, paint and body work, and a new wheel. Everything was done perfectly, quickly, and at a price that was more than fair. Thanks to all at Ancira! More