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Anchorage Chrysler Dodge Jeep Ram Center - Service Center

Anchorage, AK

2.7
87 Reviews

87 Reviews of Anchorage Chrysler Dodge Jeep Ram Center - Service Center

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March 20, 2018

Anchorage Chrysler rocks Mikey in service has absolutely phenomenal customer service Skills. The level of professionalism and knowledge was superb. I will recommend this deale More

by Ak snow tracker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhail Ugrin
Mar 20, 2018 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Hello, On behalf of the Anchorage Chrysler Dodge Jeep RAM team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others and we look forward to servicing your new vehicle in the future. Sincerely, Kristine Horst Customer Relations Manager

March 16, 2018

Recall fix Got my truck in and scheduled and rescheduled the appointment to fit my needs. Good customer service. These guys always treat me good with both of my More

by Quez85ak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in service department
Mar 20, 2018 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Hello, Thank you for taking the time to write about your experience. It is wonderful to hear that Justin was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Kristine Horst Customer Relations Manager

March 16, 2018

Dodge 2500 ignition problems Justin Green in the service department was instrumental in resolving the issues I have been experiencing with my trucks ignition problems. He ensured More

by MichaelMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Green
Mar 20, 2018 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Hello, Thank you so much for sharing your experience with Anchorage Chrysler Dodge Jeep RAM and Justin. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback! Respectfully, Kristine Horst Customer Relations Manager

March 13, 2018

Great customer service I was greeted immediately and shown who would be taking care of my vehicle service coordinating, Justin. He kept me updated on my vehicle status while More

by RobA383
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 20, 2018 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Hello, On behalf us all of us at Anchorage Chrysler Dodge Jeep RAM center, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Justin. We will be sharing your feedback among our team. Please come visit us again soon! Respectfully, Kristine Horst Customer Relations Manager

March 12, 2018

Service dept Great friendly service! Everyone was polite and spoke( good morning). Decent waiting area with coffee, water and snacks. My vehicle was ready on time More

by Momo ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Me. Green, Robert and kevins
Mar 20, 2018 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Hello, On behalf of the Anchorage Chrysler Dodge Jeep RAM team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others and we look forward to servicing your new vehicle in the future. Sincerely, Kristine Horst Customer Relations Manager

March 10, 2018

Experience I had work done a week or so and from that visit a new issue arose. Justin was my attendant and kept me informed throughout the experience and naile More

by Jham123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 20, 2018 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Hello, Thank you for taking the time to share your comments and feelings about Justin. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Kristine Horst Customer Relations Manager

March 07, 2018

Quality standards Mikhail Ungrin was an excellent Service Advisor. We brought our Dodge Durango in for a maintenance service. While there we told him of a problem with More

by AT×;)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhail Ungrin
Mar 20, 2018 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Hello, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! We look forward to servicing your vehicle in the future! Sincerely, Kristine Horst Customer Relations Manager

February 08, 2018

Awesome service Mikey in service is doing an awesome job! Thank you for always taking good care of our vehicles. Keep up the great work you guys! More

by DodgeRam907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey
Feb 08, 2018 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Hello Mikey, On behalf of the Anchorage Chrysler Dodge Jeep RAM team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others and we look forward to servicing your new vehicle in the future. Sincerely, Kristine Horst Customer Relations Manager

November 28, 2017

Dodge Chrysler Cares about their Customers! I want to thank Genaro and Cody for their excellent service! They went out of their way to help me resolve my difficult car situation! I will definite More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Baurx 5 Stars excellent customer service, Genaro Leyva, Allen Ellison
Nov 30, 2017 -

Anchorage Chrysler Dodge Jeep Ram Center responded

Hello Kathy, Thank you for taking the time to share your comments and feelings about Cody and Genaro. They are valuable team members that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Kristine Horst Customer Relations Manager

November 06, 2017

Untrustworthy repair shop, comission based advisors Have you ever been taken advantage of by a service shop ? Have you ever been told they have to replace more parts in your vehicle then what you reque More

by Marina D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anchorage Chrysler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody, Brittany, Craig Komis, Todd
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