Anchorage Chrysler Dodge Jeep Ram Center - Service Center

Bought brand new truck, 2 months later it had issues. Brought it in for warranty repair, was told about 3 weeks before any appointment avail. So 2 month old truck and I was on foot already. Dealer had no Brought it in for warranty repair, was told about 3 weeks before any appointment avail. So 2 month old truck and I was on foot already. Dealer had no rentals or loaners available till later when my sales rep called and said he found a mini van. After 5 days of loaner I would have been required to pay 35 a day after even though it was not my fault. Went online to scheduler to see if any other service reps had earlier appointment, was able to make appointment with Aaron 10 days earlier. Go to appointment and he states that he cannot get my vehicle in because they are busy....... my vehicle is still not ready and I am now without rental after buying a new truck..... More

Mikey in service did an outstanding job taking care of my needs, thank you guys needs, thank you guys More

Nate is the best Service Advisor in the state. He went above and beyond to help me through a very bad situation, often communicating with me 2-3 a day throughout the whole process. Nate’s dedication to cu above and beyond to help me through a very bad situation, often communicating with me 2-3 a day throughout the whole process. Nate’s dedication to customer service does not go unnoticed and he has earned my exclusive business and recommendation whenever I’m needing service or someone is looking for a recommendation. Thanks again Nate! Oliver helped me to navigate through a tricky trade in process. He was professional, helpful, and really listened to what my wants and needs were to get a same day deal done. Along with the Sales Manager and the Finance Manager, Oliver was able to meet my needs and I walked away with a 2021 Ram 3500 Cummins. The entire team from service to sales to finance were able to turn a bad situation for me into something I was very pleased with. They have all earned a lifelong customer in me, and a lifelong sole recommendation from me. Thanks again to all of you! More

Do not buy a Dodge, if you do, your stuck with their terrible service department! Although I have an old Dodge, I've had colleagues with newer vehicles tell me they've had a bad experience with their se terrible service department! Although I have an old Dodge, I've had colleagues with newer vehicles tell me they've had a bad experience with their service department. My vehicle went in for a check engine light and squeaking sound on 26 April - 15 May. 1 week later, the check engine light came back on, and the squeaking sound came back even louder. I was charged around $2300 for the service that didn't fix any of the problems. I called to get it serviced again, and had to wait two weeks for the next appointment. After taking it in the second time, I was given a quote of about $1500. I took it in on 7 June 2021 and is still in the shop till this day, 23 July 2021. Throughout both times the vehicle was in the shop, it was maybe about three instances I was given an update. All the other times, it was me calling on a constant basis asking for an update. Not only did they not even consider fundamental customer service, they were negligent about it. If you buy a Dodge, remember how service will treat from that point on. Do yourself a favor and buy a vehicle from a dealership you know has a good service department. As soon I get my truck back, I'm selling that thing so I never have to deal with Dodge again. More

service department is on the ball, no waiting, friendly. 2019 Jeep Renegade. Service manager, is nice, took time to meet with us to talk about problems with our vehicle. 2019 Jeep Renegade. Service manager, is nice, took time to meet with us to talk about problems with our vehicle. More

This was a great experience. Don Miller was fast and courteous he answered all my questions fast highly recommend this dealer. But if you do buy ask for Don you won’t regret it. courteous he answered all my questions fast highly recommend this dealer. But if you do buy ask for Don you won’t regret it. More

Warm welcome , politely and not too long for waiting. He gave me a good recommendations for parts and take care more details that I need. Excellent!! gave me a good recommendations for parts and take care more details that I need. Excellent!! More