Anchorage Chrysler Dodge Jeep Ram Center

pleasant surprise I came in very guarded, expecting fine print that would increase the drive-away price. Turns out the print was apparently -- excuse the pun -- just fi I came in very guarded, expecting fine print that would increase the drive-away price. Turns out the print was apparently -- excuse the pun -- just fine! There was a small matter where I discovered the interest rate was higher than I assumed it would be, and I did not notice this until after I signed, but when I brought it to attention of dealer, he gave me an explanation that reassured me that I had made the right deal. And so I have no current reason to feel anything other than total satisfaction. More

Perfect Purchasing Experience Logan Hufford was a pleasure to work with and exhibited what I like when purchasing a car through a dealership. He provided helpful information, chec Logan Hufford was a pleasure to work with and exhibited what I like when purchasing a car through a dealership. He provided helpful information, checked in with me to see if he could help with my car purchase, but didn't pressure or try to push me into something I was not ready to pursue. Once I was ready, he was willing to come in on his day off, worked around my schedule, and made the transaction very smooth and with no hiccups. He provided a customer service experience not normally found at a dealership. Good Job Logan! More

Great Vehicle; Questionable Initial Salesperson I have no qualms regarding the vehicle selection process. Initial salesperson (Ray) didn't seem to be extremely knowledgable in the particular vehicl I have no qualms regarding the vehicle selection process. Initial salesperson (Ray) didn't seem to be extremely knowledgable in the particular vehicle I purchased, but with so many vehicles on the lot I was willing to overlook that. However, he was not responsive to my communications AT ALL, seemed dishonest, gave incorrect information, and he sent me a followup email asking if I was still interested in a COMPLETELY DIFFERENT VEHICLE. At some point, it seemed Ray no longer wanted to deal with me and I was passed to Steve Callison and he was GREAT! Anchorage Chrysler needs to hire more people like Steve. He took the time to walk me through the purchasing process, answered all of my questions, was very knowledgable when asked specific direct questions, and really seemed to care that I understood everything about the purchase. I really hope that upper management reads this review and compensates Steve for this sale because I was minutes away from giving up and buying a car from Lithia until he stepped in. The manager, Jason, was also very friendly and helped me to get the deal I wanted (maybe he knew I was getting frustrated?). The finance guy (can't remember his name) was also very kind to me and my daughter and lightened up the dreary process of going through the financial detials. He also took the time to answer many of my dumb questions regarding extended warranty, etc. My overall experience was positive, although frustrating initially. I would more than likely purchase another vehicle at this location assuming that I could get Steve as a salesperson. More

No Hassle, No Nonsense customer service. Steve was an absolute gem. Such a pleasure to work with. I would definitely see Steve again for whatever vehicle I was looking to purchase. Steve was an absolute gem. Such a pleasure to work with. I would definitely see Steve again for whatever vehicle I was looking to purchase. More

I Love My Truck After leaving a detailed message on my wants and needs, Logan called me the next day. From that point on he had all the information I asked for or was After leaving a detailed message on my wants and needs, Logan called me the next day. From that point on he had all the information I asked for or was getting it. He set up a test drive and understood my need to think on my decision for a day or two. When I bought the truck, he set up my Rhino Lining and running board appt. He was working to make sure I was being taken care of and any issues I had were being addressed. More

Hassle free honest assistance. Unlike other dealerships I was not surrounded by a bunch of salesmen. My sales rep listened to what I was looking for and set me up with what I was lo Unlike other dealerships I was not surrounded by a bunch of salesmen. My sales rep listened to what I was looking for and set me up with what I was looking for. Staff members were all very friendly and made it an overall great experience. I would recommend this dealership to anyone looking for a vehicle. More

Always outstanding service. These guys always try and go above an beyond. They are very much about you telling them what you are looking for and how much you can afford and find These guys always try and go above an beyond. They are very much about you telling them what you are looking for and how much you can afford and finding the perfecct deal for you. Once again thank you! More

Not a Waste of Time! After visiting several dealerships, in the valley with no success, long drawn out conversations with salesmen trying to give us bottom dollar on trad After visiting several dealerships, in the valley with no success, long drawn out conversations with salesmen trying to give us bottom dollar on trade ins, we got a fair trade in value, that was not disrespectful, the Sales Associate Logan treated us with respect, we told him we did not have a lot of time and he came through with quick prices and fair prices, sure there was some haggling, however it was not the usual, i will be coming back soon for a new truck and won't waste my time at the other dealerships! More

Logan was exceptional! Logan is a great person, I always felt I was getting the whole picture from him and would purchase a car from Logan at any other dealership but this o Logan is a great person, I always felt I was getting the whole picture from him and would purchase a car from Logan at any other dealership but this one. This was our second Jeep from this dealership, the first one at 32,000 miles had a transmission issue, the vehicle was still under warranty but it sat in the shop for weeks before we were told that it could take months to have it fixed. I was told that warranty work is not a priority! There was no loaner car offered to get us through, we sought out a new car just for the assurance of a warranty and I can not put into words the betrayal and lack of support in trying to get our vehicle back on the road. It was actually Logan who on his day off contacted the shop and found out that the mechanic had not even looked into the problem after 3 weeks of being parked. Very disappointing experience and because of that I would not go back and would never refer anyone to this dealership in fact a friend recently purchased a Jeep compass from Lithia based on my experience with your dealership. More

Go see Logan Logan was great! Hassle free car buying. I would recommend this dealership and Logan to anyone looking to buy or trade in a car. Very friendly and acc Logan was great! Hassle free car buying. I would recommend this dealership and Logan to anyone looking to buy or trade in a car. Very friendly and accommodating. More