
Anchor Subaru
North Smithfield, RI
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I may sound bias in my review but it is only that I have never purchased a vehicle from anywhere else but Anchor Auto to the present Anchor Auto Group. Customer satisfaction starts at the top with Brian and never purchased a vehicle from anywhere else but Anchor Auto to the present Anchor Auto Group. Customer satisfaction starts at the top with Brian and Bob Benoit. My wife and I went to Anchor looking either to purchase a 2-3 yr. old car. We spoke with George Navarre, with whom we had purchased our 2006 Tribeca from 2 years ago. George is super nice,We test drove a couple of cars and asked about how leasing works? He spoke with us and explained it all, and gave us the Leasing figures on a 2012 Legacy (I was trading in my 1998 Legacy wagon)which really fit our current situation and put me into a car that I really wanted but did not think I could afford at this time. Although we also own a 2006 Subaru..George went over everything with me... Everything from warrenty to all the buttons and controlls, set the radio to my favorite stations,George actually kneeled down on the ground beside the drivers door while doing this. Past experience tells me I'll be getting a call over the weekend to check on my satisfaction. Paulette in finace was also great, she explained line by line how everything was computed. Anchor does not have a huge FANCY showroom with expresso and sandwhiches...which is great because THAT cost is NOT passed on to us! More
I was really happy with the way paulette explained the financing to me and was really happy with the interest rate.I also bought the warantee for the car because it looks to be well worth the money. financing to me and was really happy with the interest rate.I also bought the warantee for the car because it looks to be well worth the money. More
Anchor Subaru dealership and all their personnel are great. They have always treated me like I was one of them. My visit on a recall was done in a superb manner. Also they did a safety inspection and ha great. They have always treated me like I was one of them. My visit on a recall was done in a superb manner. Also they did a safety inspection and hand washed my car which I did not expect. I have owned about 12 or 14 cars in my life so far and the Subaru Forester is the best vehicle I have ever owned. Anchor Subaru is a very caring dealership and all its personnel have the customer's best interest at all times. No other dealership has ever has such a caring, understanding, and customer satisfaction policy like Anchor Subaru. For months after I purchased my 2007 Subaru Forester, the salesman, Shar, kept in touch with me to make sure that I was satisfied with my purchase and if I ever had any questions or problems I could contact him. The service department also gave me a chart showing when I should have the Forester serviced in addition to regular oil changes. They also call me to remind me of the time I need to get it serviced. There never has been a dealer who has ever done as much for me as Anchor Subaru. I think that they do a terrific job in taking excellent care of their customers. Louis H. Tremblay More
Service was great. Very efficient and friendly. Traded my old vehible in, bought a pre-owned car and drove it off the lot, same day. Paulette was extremely helpful. She found me a great financing rate a my old vehible in, bought a pre-owned car and drove it off the lot, same day. Paulette was extremely helpful. She found me a great financing rate and provided a very detailed explanation of my financing and warranty. Highly recommend. No nonsense. More
Paulette is one of the nicest people I have ever met. She was so helpful, very genuine and honest. It was so nice to work with her. The whole dealership is very friendly. A nice place to be. Jorge was equ was so helpful, very genuine and honest. It was so nice to work with her. The whole dealership is very friendly. A nice place to be. Jorge was equally amazing to work with as Paulette. He wanted to make sure that I knew I could come to the dealership if I needed anything in the future. He was very supportive. I bought my first car here. Jorge made me feel very comfortable. He wanted to make sure I was in a good car, and went out of his way to check with the mechanics to hear their opinion of the car. I felt very taken care of. He also spent considerable time showing me how different parts of the car worked so that I would be prepared to drive it on my own. He genuinely wanted to help me. It was a great experience working with Jorge. More
I had a very positive experience purchasing my new car. I have bought here before and have always been happy with their service. This is my fourth Subaru so I am partial to the brand to begin with. have bought here before and have always been happy with their service. This is my fourth Subaru so I am partial to the brand to begin with. More
I have now leased 3 vehicles from Anchor Subura and from Jorge Navarro. The experience has always been positive and Jorge is friendly and helpful. I have always enjoyed the Subura product and would plan on Jorge Navarro. The experience has always been positive and Jorge is friendly and helpful. I have always enjoyed the Subura product and would plan on returning with future business More
as a young college student 3 yrs ago i had been to m;any dealers some as far as braintree MA, And it wasn't until i arrived @ Anchor subaru, that i met with Brian and Jorge and was treated with suc m;any dealers some as far as braintree MA, And it wasn't until i arrived @ Anchor subaru, that i met with Brian and Jorge and was treated with such respect , Jorge made me feel so comfortable i was a freshman @ college not much credit history , But Brian, work so well with me helping me get my first auto loan , now im a senior , and went back to see thesse two amzing guys and again they came thru for me , THANK YOU BRIAN & JORGE More
After doing extensive internet research on four new After doing extensive internet research on four new vehicles, I visited a Subaru dealership and drove a new Outback. I then contacted a number o After doing extensive internet research on four new vehicles, I visited a Subaru dealership and drove a new Outback. I then contacted a number of dealers via computer. After receiving offers, I shared the lowest four offers with the four dealers. Shar, of Anchor Subaru, aggressively courted my business via computer and telephone, and beat all the prices offered. Shar was professional in his dealings with me and yet appropriately friendly. He knows his cars and was able to offer extras that secured the deal. I am very happy with my purchase, and my new Outback sits in my garage this evening. I will enthusiastically recommend Anchor Subaru and Mr. Chauvin to others. More
I really enjoy my Forester! I purchased a used one. The only true issue I did have was that the tire pressure was not correct upon purchase. There was as sevice recall on the moonroof and upon my request f only true issue I did have was that the tire pressure was not correct upon purchase. There was as sevice recall on the moonroof and upon my request for further inspection a strut was leaking. I knew I only have 30-days for any issues and I am happy that these are being corrected. More