Anchor Subaru
North Smithfield, RI
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Service was superior! Chris took the information, provided interim transportation, kept me informed via email regarding status of repair and returned the car with repairs completed. The bonus was th provided interim transportation, kept me informed via email regarding status of repair and returned the car with repairs completed. The bonus was the car was cleaned inside and out! Good job! More
Purchased a used vehicle (Toyota Highlander). Quality job done on the minor body work(hail damage)that was needed. When I went to pick up my car, problem developed in the navigation screen after body work wa done on the minor body work(hail damage)that was needed. When I went to pick up my car, problem developed in the navigation screen after body work was done. Anchor replaced the navigation screen. I appreciated that they didn't cut corners when deciding to repair or replace the screen. Ali kept me informed during both repair processes. Customer service rep called me to make sure that I was satisfied with the work done. Never had a dealer follow up like Anchor did. I would highly recommend purchasing a vehicle from Anchor. More
As a satisfied owner, I am of the opinion that Mike Plante is an outstanding service advisor. I find him to be an effective communicator who is helpful and very pleasant to deal with and has both the Plante is an outstanding service advisor. I find him to be an effective communicator who is helpful and very pleasant to deal with and has both the customer & dealership interest at hand. He is an asset to the Service Deparment and enhances Anchor's fine reputation. In addition, the supportive customer service team comprising of Ms. Demers and others compliments the service that one can expect to receive at this establishment. I have dealt with two of the owners, Brian & Chris Benoit,and they really care about their customers and maintaining their fine reputation. One can trust their car care needs at Anchor and it's team of professionals to provide you with quality service. For the record, my wife loves her Subaru Forester which enjoys a high safety rating. Anthony J. Ballirano More
this is a dealership the subaru name should be very proud of this is the last time i will shop for a dealer, i am with the best thanks sooo much proud of this is the last time i will shop for a dealer, i am with the best thanks sooo much More
Appreciated Joe's finding that some recent work had already been done and saved me $. Work done was very satisfactory. Paster experience with other Suburu dealership service department in Shrewsbury pr already been done and saved me $. Work done was very satisfactory. Paster experience with other Suburu dealership service department in Shrewsbury proved to be far less organized, friendly and professional. More
Courteous, effecient knowledgeable, accomodating convenient reasonably prices and have been taking care of our car for a number of years, 2008 to present. I have never felt that they recommended ser convenient reasonably prices and have been taking care of our car for a number of years, 2008 to present. I have never felt that they recommended services which were not required and have received great explanations as to why certain things needed to be done More
Efficient scheduling, friendly phone service, quick turnaround on service, wait time with updates, information provided without question, price reasonable, extremely friendly customer service on site turnaround on service, wait time with updates, information provided without question, price reasonable, extremely friendly customer service on site More
Excellent Service Dept. Friendly, accomodating, professional. Have had occasions when I did not make an appointment and they fit me in (flat tire repair, etc.) professional. Have had occasions when I did not make an appointment and they fit me in (flat tire repair, etc.) More
The service advisors really do care about their customers. When making the appointment the service advisor asked what type of service I would be needing. The service advisors are friendly and did customers. When making the appointment the service advisor asked what type of service I would be needing. The service advisors are friendly and did not preasure me into buying anything extra. I observed one customer that the advisor was asking her questions every step of the service to make sure she wanted to have something fixed. They really keep customers informed. The car was returned in terrific shape after the service. More


















