
Anchor Subaru
North Smithfield, RI
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Used Subaru Our sales rep Sean could do enough for us he was very good to answer all our questions and was very knowledgable. Always answered phone calls and kep Our sales rep Sean could do enough for us he was very good to answer all our questions and was very knowledgable. Always answered phone calls and kept us up to date. If you need a Subaru I recommend anchor and talk to Sean Murray !!!! More
Satisfying Expewrience This was our first visit to Anchor Subaru and it was an excellent experience, Our salesperson Michael Hersey was very informative about the Subaru an This was our first visit to Anchor Subaru and it was an excellent experience, Our salesperson Michael Hersey was very informative about the Subaru and convinced us it was the best car for our needs. We bought the 2015 Forester and are very pleased with it after 2 weeks and look forward to having it in the family for a long time. I would highly recommend Anchor and Mike for your next car purchase, More
Never again. I went in to purchase my second car from Subaru. I had already stopped using the service department due to terrible service but thought sales would be I went in to purchase my second car from Subaru. I had already stopped using the service department due to terrible service but thought sales would be different. I found a car that I liked that had just come in as a trade in so it needed a few things done to it. Two weeks later, they tell me it had to go to the GMC dealer for one last thing. That was on thursday. Friday afternoon I went to the GMC dealer an saw my car sitting outside their service department with nothing done to it. It still had the same soda can sitting on the back seat. Anchor had done nothing they said they would. I bought a car from GMC right there on the spot. They were wonderful. It took another week to get my deposit back from Anchor and it wasn't easy. They wasted my time, my money, my gas, and I would never EVER go there again. More
Great Car and even better sales experience. Excellent experience, Shiloh was great to work with. I would recommend Anchor Subaru and Shiloh to anyone looking for a new Subaru or used car. Excellent experience, Shiloh was great to work with. I would recommend Anchor Subaru and Shiloh to anyone looking for a new Subaru or used car. More
Thoroughly professional, especially Shiloh and Orfio. I have purchased, driven, and sold many cars. My recent experience at Anchor Subaru was definitely at the top of the list in every way. I have purchased, driven, and sold many cars. My recent experience at Anchor Subaru was definitely at the top of the list in every way. More
Wonderful experience My husband and I just recently purchased our 2nd Subaru Outback from Anchor Subaru. The professionalism, courtesy and competence of the staff brought My husband and I just recently purchased our 2nd Subaru Outback from Anchor Subaru. The professionalism, courtesy and competence of the staff brought us back for round two of a Subaru. In 1982, I purchased my first Subaru from another dealer. I had the car for 5 years-the term of the lease-and my experience was not a favorable one with the car and I vowed never to own another Subaru. Two years ago, our youngest was driving and we needed another vehicle. I searched the web extensively and was drawn to the Subaru automobiles because they provide the most front passenger leg room. I found the Anchor Subaru web site and was pleased to see the thoroughness of the site for used and also new cars. With a mission to get a used Subaru for our child, my husband and I ventured to Anchor and was greeted by Jorge Navarro. He was very pleasant, knowledgeable, and courteous during our visit. We test drove a used Subaru and actually ended up buying a new Subaru Outback. I was flabbergasted I went back on my vow, but I truly could not be happier. I love the Subaru Outback. During the past two years of service on this vehicle, I have taken the car to Anchor and again I am impressed with the service department and the quality of service I received. This Subaru now my daughter is driving because I wanted a safe and reliable car. I then drove the old family van---which I loved and really did not want to part with but with 170,000 miles and 10 years of use, it was time. So, we again sought out Jorge at Anchor and drove off in a new Subaru Outback. I can not speak highly enough about Jorge and the staff at Anchor. They are competent, courteous and knowledgeable and I am glad to have purchased our vehicles at Anchor... They have loyal customers in our family. More
First car purchase I arrived at Anchor Subaru thinking that this was the beginning of a long search for the right car but wound up leaving with a Subaru Empreza. The car I arrived at Anchor Subaru thinking that this was the beginning of a long search for the right car but wound up leaving with a Subaru Empreza. The car and the sales team were wonderfully accommodating, resourceful, and friendly and were able to quickly connect me to a vehicle that fits my needs. The people at Anchor Subaru were flexible and went out of their way to make the car buying process smooth and easy so I could go home in my new car the very same day. The car dealer, Michael Hersey, was very knowledgeable, understanding, and personable and I look forward to a continued relationship with Anchor Subaru. More
Great customer service I had an overall great experience at Anchor Subaru. They worked with me to find the right car at a great price. The staff was friendly and very attent I had an overall great experience at Anchor Subaru. They worked with me to find the right car at a great price. The staff was friendly and very attentive - they made the whole car buying process really easy. More
Wonderful Experience! It will be hard to put into words what a great experience I have had with Anchor Subaru. The sales team is incredible and very accomodating. When I It will be hard to put into words what a great experience I have had with Anchor Subaru. The sales team is incredible and very accomodating. When I orginally contacted the sales team regarding a car I found avertised on Autotrader, the car had been sent to auction a few days before. To my surprise they had the car shipped back to the dealership to let me look at. Their sales team was not pushy at all but instead created a comfortable atmosphere which made it a great buying experience. They left the decision up to me and gave me all the time I needed to make a decision. Since the particular car was not a Subaru, I chose to have a licensed dealer inspection which Anchor Subaru was fine with. They even made the appointment, brought the car approx 15-20 miles to the dealership, and let me reimburse them for the amount. As it was a used car, there were a few potential service areas to be addressed. Anchor Subaru addressed each and every issue whether it was doing the service themselves or sending the car to the licensed dealer. They made the appointments and brought the car there themselves. They truly went out of their way to make me feel comfortable in purchasing the car. I really can't express how impressed I am with their staff and how grateful I am for their assistance with everything throughout the buying process. When originally looking for a used car one of my goals was to find a car that was being sold by a reputable dealership that had previous good reviews. Anchor Subaru fit that requirement, but I did not realize what a great business they have and what a great staff until I experienced it first hand. Another point is that the car I purchased wasn't even a Subaru which obviously they specialize in. Overall, it was wonderful experience and I would recommend Anchor Subaru to anyone who is looking to purchase a car and is looking for a dealership that truly cares for the customer. More
Happy with my new Outback When making a commitment in purchasing a new vehicle one can be aprihensive, cautious and a-little nervous with the process and choices. When enterin When making a commitment in purchasing a new vehicle one can be aprihensive, cautious and a-little nervous with the process and choices. When entering the grounds of Anchor Subaru one gets the feeling of being relaxed by a nicely manicured property and organized grounds and layout. And I would also like to make mention my sales rep... Sean Murray who not only made me feel comfortable throughout the process but garnished a wealth of information from past and present experience. He explained more to me on that one day about a subaru and comparisons in vehicles than any other sales rep I've ever experienced and single handedly put all my concerns and fears to rest. He was prompt and to the point but made you laugh and feel at ease. So kudos to an awesome sales rep who knows is job inside and out..(well done). Also the staff at Anchor is very accommodating and friendly above all else...so for me recommending anchor Subaru and Sean Murray is Top priority In my book and that confidence that I received I'm sure will carry forward with those I intend to recommend and send their way.. All in all a great experience..... And a define future return for me..... More